Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.6
1,980 reviews
5 stars
675
4 stars
488
3 stars
429
2 stars
158
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for food and orders often being incorrect.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in order accuracy and freshness.
Staff Attitude
Customer experiences varied, with some praising friendly staff while others reported rude or unhelpful service.
Facilities
The lack of public restrooms and limited menu options were frequently mentioned as significant drawbacks.
- LLLizzyNov 16, 20251.0I usually don’t leave reviews, but I felt this needed to be shared. Every time we visited this McDonald’s, while on vacation the workers seem upset or irritated, even when I’m just asking for simple things like condiments. The atmosphere feels tense, and there’s often loud yelling in the back among the employees, which makes the experience uncomfortable as a customer. It took about 20 minutes to get our order. When Workers are cleaning up tables or emptying out trashes they are violently doing it because they seem irritated.. as we are sitting there. Three families picked up and left due to their POOR customer service.! Never coming back here again Also, this location doesn’t even have restrooms available, which is extremely inconvenient. I hope management can address these issues because this location has potential, but the customer service and overall environment really need improvement.
- GAGabriel AnayaNov 16, 20251.0Very angry employee, yelling , frustrated just all around bad service. Never have I experienced this in any mc Donald’s . No restrooms to wash hands , birds in dining area
- TYTanya Y.Nov 13, 20251.0I waited so loooooong for my food( about 30 mins) , there were no public washrooms, they forgot to give me my fries, sauses, toys, and burger!!!!!!! I was quite disappointed when I found out their only original Hawaiian item on the menu was OUT OF STOCK!!!! Well some of the people worked hard, others were smiling at each other and laughing and playing GAMES, yes games! AND, most of the good,tasty, scrumptious items were also OUT OF STOCK. I don't know if I'm going to visit this McDonald's again. If you guys had faster service I may have giving y'all a better review. Sorry, but sadly this is the truth ☹️🍔🍔🍟🍟
- DMDelinda MorrisNov 10, 20255.0Loved using the automated menu ordering and the fast service. Nice and clean. My granddaughter loved the meal with the Portuguese sausage. We visited this place twice.
- JAJeada anthonyNov 5, 20252.0Literally just need to post this as food safety is literally not there. I saw cockroaches in the Macdonalds that literally means their restaurant is infested with it. Someone really needs to check it. Food was good for the rest.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2237 Kuhio Ave, Honolulu?
McDonald's at 2237 Kuhio Ave, Honolulu, is open 24 hours every day of the week.
Does McDonald's at this location offer delivery service?
Yes, McDonald's offers delivery service daily from 6:00 AM to 11:59 PM, and provides same-day and no-contact delivery options.
Is there a drive-through available at this McDonald's and what are its hours?
Yes, the drive-through is open 24 hours every day.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have wheelchair accessible facilities?
Yes, it has wheelchair accessible entrance, seating, and restrooms.
What services does this McDonald's location provide?
Services include Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I download the McDonald's app to order from this location?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided links.
What nearby places can I visit before or after dining at McDonald's on Kuhio Ave?
Nearby places of interest include Il Gelato Hawaii for ice cream, Royal Massage spa for relaxation, and the Pearl Harbor Naval Base as a notable nearby landmark.
Are there public transit options near this McDonald's location?
Yes, there is a Bus Stop nearby which can help customers easily reach the McDonald's location.
What local dining options are near McDonald's for variety?
Nearby restaurants include Topped Waikiki (Korean), Sam's Kitchen (Asian and Hawaiian cuisine), and Aloha Melt (American sandwiches) for diverse dining experiences.