McDonald's

3.6
394 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2915 E Manoa Rd, Honolulu, HI
96822, United States

Hours

Reviews

3.6
394 reviews
5 stars
140
4 stars
95
3 stars
76
2 stars
25
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others experienced issues like stale fries and incorrect orders.

Speed of Service

Service speed is a common complaint, particularly during busy hours, with many customers noting long wait times.

Cleanliness

The restaurant is generally reported as clean and well-maintained, contributing positively to the dining experience.

Management Issues

Concerns about management practices, including staff treatment and order handling, were highlighted in several reviews.
  • AM
    Amy Miki
    Oct 6, 2025
    5.0
    Julia at Manoa is the bomb! She helped me complete my team BTS sets!!
  • AA
    Amy Amiss
    Sep 27, 2025
    1.0
    Terrible attitude from employees
  • FN
    Frank Noriega
    Sep 16, 2025
    1.0
    Crappie food
  • RD
    Ronald Donald
    Sep 9, 2025
    1.0
    I was there around 3pm when the manager and one of the workers were arguing about an order. The manager named ROMMIE needs to treat their employees with RESPECT. The old lady that went home is a well respected and lovable worker by MANY customers ! To see the manager act the way she did was WRONG in all ways. The request from the customer was SIMPLE , the daughter is allergic to the cone and would like to have ONE of the 4 ice creams WITHOUT THE CONE. The manager got mad for no reason and sent ALL 4 ICE CREAM CONES WITHOUT CONES and thats obviously NOT what the customer wanted ! Manager ROMMIE needs to DO WHAT IS ASKED/REQUESTED from the CUSTOMER because CUSTOMER SATISFACTION IS KEY and HER PRIORITY AS A MANGER IS TO TAKE CARE OF HER WORKERS ! What she did today was UNACCEPTABLE and NEEDS TO GET CHECKED ! The worker deserves all the best because CUSTOMERS LOVE AND ADORE HER ! SHE DESERVES A RAISE BECAUSE SHE BRINGS JOY NOT TO MYSELF BUT TO OTHERS ! Also, communication between the outside and the inside WORKS if one from the DINING WEARS A HEADSET ! Communication works TWO WAYS ! SOMEBODY NEEDS TO BE WEARING A DAMN HEADSET TO COMMUNICATE WITH THE PERSON WORKING DRIVE THRU ! To the worker that walked out of work because of this, I want you to know that you are doing a GREAT JOB working and bringing smiles the customer and myself. It is ALWAYS pleasure coming to mcdonalds and being served with your kindness and precious SMILE ! so THANK YOU for bringing JOY to the customers that comes through the DRIVE-THRU ! Manager ROMMIE , DO BETTER ! AHUI HOU !!!!
  • JM
    Jay Mo
    Aug 14, 2025
    4.0
    Drive through is pretty fast. Orders have always been correct.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's on E Manoa Rd?

McDonald's at 2915 E Manoa Rd is open from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.

When can I use the drive-thru service at this McDonald's location?

The drive-thru is available from 6:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.