Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.7
1,242 reviews
5 stars
438
4 stars
327
3 stars
234
2 stars
93
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and unresolved order issues.
Hygiene
Multiple reviews highlighted unsanitary conditions, including pigeons inside the restaurant and dirty tables.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Location Issues
Customers expressed dissatisfaction with the lack of restrooms and the high prices compared to other locations.
Food Quality
While some enjoyed the food, others reported stale or poorly prepared items, indicating inconsistency in quality.
- SDSam D2 days ago2.0They use way too much ice in their drinks. Nice to have alternative options with the rice and different meats for breakfast
- TDTyler Dietrick2 days ago3.0If you ever order a drink from here ask for no ice. They fill your drink with just ice and refuse refills
- DNdakota nicholsNov 15, 20251.02 things. 1. This location will close off half the restaurant seating, even on busy days for "cleaning" but no cleaning staff are cleaning just talking... 2. My order has been messed up three times in a row and they got mad at me for it. "We are wasting product" If I could put zero i would lmfao
- MSM SchildgenNov 15, 20253.0We walked 10 min to this store mostly because our hotel concierge mentioned that McDonalds in Hawaii has special menu items. However when we got there almost everything that brought us in was unavailable. Kinda reminded me mcD ice cream machines always being ‘broken’. Uh huh….
- GNgretchen norbyOct 27, 20255.0I went here for a little snack, and a sugar free iced coffee. It's a very short walk from Hilton Hawaiian Village. The area itself is very busy so the light to cross is very long. The coffee was fresh even at 6:30 pm. I had some chicken bites they were hot and very tasty. The staff was very friendly and helpful since I had ordered on my phone to another state they assissted me in cancelling that, and getting my order to the Ala Moana location.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1778 Ala Moana Blvd, Honolulu?
The delivery hours are from 6:00 AM to 10:30 PM every day of the week.
When is the drive-through open at this McDonald's location?
The drive-through is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What payment options are accepted at McDonald's on Ala Moana Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, they provide delivery, same-day delivery, no-contact delivery, and mobile ordering through their app and website.
What are the regular business hours for McDonald's at this location?
They are open daily from 6:00 AM to 11:00 PM.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
What nearby restaurants and cafes can customers visit before or after dining at McDonald's?
Nearby options include Rock and Rolls (Vietnamese restaurant and cafe), Tropical Tribe (smoothie juice bar and Brazilian restaurant), Aloha Sushi Waikiki (Japanese restaurant), and Starbucks (coffee shop).
What nearby convenience stores and shops are close to McDonald's on Ala Moana Blvd?
Customers can visit ABC Superette and ABC Stores #56 for groceries, convenience items, and gifts.
Are there any nearby hotels or accommodations near McDonald's for visitors?
Yes, Discovery Bay Condominiums, TDY Services - Hawaii motel, Moana Vista Apartments, Tradewinds Apartments, and The Tradewinds are nearby lodging options.
What nearby activity and tour options are available close to this McDonald's location?
Visitors can explore Oahu, Hawaii, USA Excursions for sightseeing tours, visit the Back Stage Jazz Lounge for live music, and arrange scuba diving tours with Oahu Private Scuba Diving Tours.