Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.6
1,256 reviews
5 stars
442
4 stars
328
3 stars
235
2 stars
94
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive of customer concerns.
Hygiene Issues
Multiple customers reported unsanitary conditions, including pigeons inside the restaurant and dirty tables.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not fresh, leading to disappointment.
Lack of Facilities
Customers noted the absence of restrooms and the limited availability of menu items, which detracted from their experience.
- JAJulie ArthursJan 4, 20265.0Staff here were very friendly and efficient. Wiping tables regularly. Food was fresh and hot, despite it being very busy. Appreciated the extra effort to provide good food and service.
- AAAlyDec 25, 20251.0First of all, the entrance was filthy. The staff were just standing around chatting. The burger was lukewarm, clearly not fresh, and frankly, it tasted terrible. But the worst part was the staff’s attitude—they were incredibly arrogant and couldn't even manage a simple "hello" or "thank you." I’ve never seen a McDonald's as bad as this one.
- AAAlanDec 14, 20255.0Sometimes you just need some McDonald's in your life. It's your basic McDonald's Fair with good seating options. Cheers
- RSRichard SingletonDec 8, 20251.0Would give 0 stars if possible. 1 of 4 order kiosks working. Ordered burger without mustard or ketchup and came with weird brown sauce over it. Returned it and no apology and looked put out to replace it. Close the place it's awful.
- KDKristen DickeyDec 7, 20251.0So they were out of soooo much food. No nuggets and none of the stuff that was Hawaiian. Oh and if you’re cool defending your fries from the random pigeons that are in the building then go ahead and try this location.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 1778 Ala Moana Blvd, Honolulu?
The delivery hours are from 6:00 AM to 10:30 PM every day of the week.
When is the drive-through open at this McDonald's location?
The drive-through is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
What payment options are accepted at McDonald's on Ala Moana Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and delivery services?
Yes, they provide delivery, same-day delivery, no-contact delivery, and mobile ordering through their app and website.
What are the regular business hours for McDonald's at this location?
They are open daily from 6:00 AM to 11:00 PM.
Is this McDonald's location wheelchair accessible?
Yes, it has wheelchair accessible entrances, seating, and restrooms.
What nearby restaurants and cafes can customers visit before or after dining at McDonald's?
Nearby options include Rock and Rolls (Vietnamese restaurant and cafe), Tropical Tribe (smoothie juice bar and Brazilian restaurant), Aloha Sushi Waikiki (Japanese restaurant), and Starbucks (coffee shop).
What nearby convenience stores and shops are close to McDonald's on Ala Moana Blvd?
Customers can visit ABC Superette and ABC Stores #56 for groceries, convenience items, and gifts.
Are there any nearby hotels or accommodations near McDonald's for visitors?
Yes, Discovery Bay Condominiums, TDY Services - Hawaii motel, Moana Vista Apartments, Tradewinds Apartments, and The Tradewinds are nearby lodging options.
What nearby activity and tour options are available close to this McDonald's location?
Visitors can explore Oahu, Hawaii, USA Excursions for sightseeing tours, visit the Back Stage Jazz Lounge for live music, and arrange scuba diving tours with Oahu Private Scuba Diving Tours.