Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, particularly in the drive-thru, with some experiencing waits of over 30 minutes.
Food Quality
There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported unsanitary conditions, including dirty floors and bugs.
Staff Attitude
Feedback on staff behavior was mixed; some praised friendly service, while others reported rudeness and poor customer service.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.
JV
John Vogue
3 days ago
1.0
Every time we order McDonald's through DoorDash from this particular restaurant, our order is always wrong. It's not just one or two small mistakes, it's a consistent problem. We've had simple things messed up, like forgetting to remove ingredients we asked them to, or not adding things we paid for.
Sometimes, they even use/give the wrong ingredients. Or just forget to give it all together.
We would understand occasional mistakes but this happens so often it feels like the staff isn't paying attention.
We don’t call to complain to the store because each mistakes aren’t a big deal, but the fact that it happens every single time is becoming a real issue.
Honestly, the workers should focus more on their jobs, especially since their pay doesn't seem to match their performance.
NI
Not It
Jan 4, 2026
1.0
Ordered for curb side pick up on the app. Pulled into a stall and confirmed it on the app. Watched cars pull into the other stalls, receive their orders and leave. 20 minutes go buy and about 4 cars later I asked an employee about my order. He said he'd check on it. Another 10 minutes go by and not a word . At this point I am aggravated. I check on the status of my order on the app and apparently it was completed. Now, I was pissed. I walk in and go up to the counter and immediately ask for the manager. An employee standing there asks me what I needed ( in those words ) and I respond with,"my order". She checks the monitor and its not there. She checks the previous orders and sees it was closed out. Now I am floored. Not so much because of what transpired, but because of how it seemed like I was now an inconvenience from the moment I walked in. There body language, tossing the bag around like a rag doll and not a single apology.
GC
Guan-Yan Chen
Dec 22, 2025
1.0
McChicken wait for over 30 mins. Super slow
JN
john nicholas
Dec 9, 2025
3.0
That drive thru line way too long and slow
ER
Evan Ryder
Dec 5, 2025
1.0
Do not go here. The lines are inexcusable, the staff rude and slow, and go forbid you go to the drive through you will be sent to a parking spot to revive soggy items in approximately 30 minutes. Has happened to to many times, and I have given so many chances, but simply do no go here. A waste of time and money, moreso even than you average McDonald’s experience. I would rate -5 if possible