McDonald's

3.8
938 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1620 North School Street, Honolulu, HI
96817, United States

Hours

Reviews

3.8
938 reviews
5 stars
404
4 stars
200
3 stars
154
2 stars
57
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and long wait times.

Food Quality

Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several customers highlighted cleanliness issues, particularly in bathrooms and dining areas, with some describing the location as unsanitary.

Management Response

Mixed feedback on management, with some customers appreciating prompt responses to complaints, while others reported poor handling of issues.

Drive-Thru Experience

The drive-thru was noted for being prioritized over walk-in customers, leading to longer wait times for those dining in.
  • AB
    a peachy bunny
    Nov 15, 2025
    5.0
    The service is fast and I really like how cheap it is. Cashiers and staff are very friendly. Great place to get to know others who are also dining in too. The filet-o-fish is soft enough for elderly ones to enjoy and the cheeseburger is quite decent as well. The dishes can be simple and easy to enjoy.
  • JA
    Juju Anderson
    Nov 14, 2025
    5.0
    Drive thru not much to say
  • AH
    Azlina Harun
    Nov 14, 2025
    5.0
    I stopped by to get a cup of coffee, and use the restroom. Everything is always clean at McDonald's. I love that. I have not eaten McDonald's edible food-like substances in decades. Eat an 🍎 people!
  • CG
    Christopher Greywolf
    Oct 20, 2025
    1.0
    I am very disappointed on the pricing at McDonald's is outrageous for the value of the food the food is smaller in portion and the prices are higher probably won't be going again
  • EO
    Ed Oshiro
    Oct 18, 2025
    5.0
    Great team at Kamehameha Shopping Center location. Always a pleasant experience when I go to this location at least 2X per week.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1620 North School Street, Honolulu?

McDonald's at 1620 North School Street in Honolulu is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers 24/7 drive-thru service.