Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others noted rudeness and long wait times.
Food Quality
Many reviews mentioned issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several customers highlighted cleanliness issues, particularly in bathrooms and dining areas, with some describing the location as unsanitary.
Management Response
Mixed feedback on management, with some customers appreciating prompt responses to complaints, while others reported poor handling of issues.
Drive-Thru Experience
The drive-thru was noted for being prioritized over walk-in customers, leading to longer wait times for those dining in.
AB
a peachy bunny
Nov 15, 2025
5.0
The service is fast and I really like how cheap it is. Cashiers and staff are very friendly. Great place to get to know others who are also dining in too. The filet-o-fish is soft enough for elderly ones to enjoy and the cheeseburger is quite decent as well. The dishes can be simple and easy to enjoy.
JA
Juju Anderson
Nov 14, 2025
5.0
Drive thru not much to say
AH
Azlina Harun
Nov 14, 2025
5.0
I stopped by to get a cup of coffee, and use the restroom. Everything is always clean at McDonald's. I love that. I have not eaten McDonald's edible food-like substances in decades. Eat an 🍎 people!
CG
Christopher Greywolf
Oct 20, 2025
1.0
I am very disappointed on the pricing at McDonald's is outrageous for the value of the food the food is smaller in portion and the prices are higher probably won't be going again
EO
Ed Oshiro
Oct 18, 2025
5.0
Great team at Kamehameha Shopping Center location. Always a pleasant experience when I go to this location at least 2X per week.