McDonald's

3.8
1411 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2121 S King St, Honolulu, HI
96826, United States

Hours

Reviews

3.8
1,411 reviews
5 stars
566
4 stars
360
3 stars
253
2 stars
70
1 star
162

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration.

Service Speed

Customers frequently mentioned long wait times, especially during peak hours, impacting their overall experience.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, ranging from friendly service to rude interactions.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the bathrooms and dining area.

Food Quality

While some customers enjoyed their meals, others reported issues with food quality, such as stale items and incorrect preparation.
  • TW
    Taiyo Walters
    5 days ago
    1.0
    This is the 4th time this mcdonalds has gotten my doordash order wrong. Whether it's sandwiches missing, or the order is completely wrong. Order from any other store.
  • BG
    Blahk Guhnz
    Nov 16, 2025
    1.0
    I ordered from Uber Eats several days ago. I let the situation go, but I will hold this against this restaurant....On the last order of Uber Eats with this restaurant I ordered 2 Large Iced Mochas along with 2 McCrispy Sandwiches. The Uber Driver came to drop off my order and said 'Restaurant told me to tell you they are out of Iced Mochas but will give you a refund '...I still have not got that refund. There will come a time when someone will take from you 70 times over what you stole from me, McDonald's. WARNING!!! Do not do order take out here!
  • SO
    Sarah Osofsky
    Nov 10, 2025
    5.0
    The auntie that wears the beautiful shell lei, I see her when I go drive through. She is the sweetest, I always hope it's going to be her I see. Her cheerful and thoughtful interactions always brighten my day.
  • TH
    tyler hiranaka
    Oct 17, 2025
    2.0
    I love McDonalds Monopoly, so I was really excited to go back and get some pieces after years of having no Monopoly. But man, I was trying to avoid posting about this place, but I feel like nobody cares, since it is a McDonalds so hopefully they will fix this. When making a mobile order for this specific location, the mobile order stalls are often full of people not waiting for mobile orders. I was hoping to ordered a quick lunch last Sunday on my way home from some morning errands, and I pulled up and unfortunately needed to park on the side since the stalls for mobile ordering pick up were full. I wasnt able to confirm my order because I didnt have a stall number, so I went inside to get my order. Asked the cashier for my order and they got to work making it. My fiancee ordered something as well, so I told her to send it to the counter for pick up. Her order came out first, and I waited about 10m before asking to follow up with my order. No biggie~ not their fault since the parking situation outside is like the wild west. While waiting, another person steps right in front of me asking if my fiancee's order was his. I politely said that it was my order. Then he proceeded to take the bag, and the one drink in the drink carrier and walk away to sit in the dining area. Not the staff's fault again, so I asked if they could make another since someone just stole my order. A rather rude customer behind me went out of her way to say that I was lying. Incredible lol. After finally getting my order, I get home to find out that we were missing 2 Monopoly pieces. Icing on the cake. Giving them a 2* because I wouldn't have had to journey through their wild west if their stalls werent fully occupied with customers not picking up mobile orders. I salute all of you Doordash/UberEats drivers that have to pick up from here. Next time I order delivery i'll tip better with the consideration that they may have had a difficult journey to bring me my McDonalds from this location.
  • SG
    Shiane Loudette Gabriel
    Oct 13, 2025
    1.0
    Peter, obviously is trolling for this right? Long story short, they happily admitted that they are at fault. #1 for not informing the uber driver to update us that their Machine is Broken for the Lattes. The lady on the phone mentioned that their machine for the french fries atleast is working, and that they have french fries but all we got is clearly on the picture. What are going to do with these sauces? Please someone give me some clarification and this has to go to corporate because sure still got refunded but the level of professionalism is not even at the passing rate. Sorry not sorry. No to peter.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2121 S King St, Honolulu?

McDonald's at 2121 S King St is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's location offers a drive-thru service available 24 hours a day, seven days a week.