Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported a mix of friendly and rude service, with some praising individual staff while others criticized management and overall staff behavior.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Wait Times
Long wait times in both drive-thru and in-store were frequently mentioned, with some customers experiencing waits of over 25 minutes.
Food Quality
While some customers enjoyed their meals, others reported issues with food temperature and quality, particularly with specific items like Big Macs.
Cleanliness
Several reviews pointed out cleanliness issues, particularly in the bathrooms, which were described as unsanitary.
FP
Fernando Priego
5 days ago
5.0
Average service just like any other McDonalds
TM
Trista Mortensen
Feb 21, 2026
1.0
Sat in drive thru for 25 mins just for them to say they don't have rice. They posted that they were out or frappes but nothing about rice. Lots of car ended up waiting a long time just to have to go somewhere else.
TJ
Thomas Jackson
Feb 7, 2026
1.0
Sat in drive thru line for over 25 minutes. Food was cold. Poorly ran store.
PC
penny choi
Jan 19, 2026
4.0
Worker tonight were very rude. Lots of attitude
RR
R
Dec 17, 2025
1.0
Google said all McDonalds sell 8 lb bags of ice for $1 or $2. Once there I asked the worker and she said no way and wasn’t interested in asking the manager. So Google take them off your list.