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McDonald's

3.8
(1370 reviews)

Business Details

2121 S King St, Honolulu, HI
96826, United States
(808) 973-2357
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2121 S King St, Honolulu, HI
96826, United States

Hours

Reviews

3.8
1,370 reviews
5 stars
545
4 stars
345
3 stars
249
2 stars
67
1 star
164

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising individual staff while others criticized management and overall staff behavior.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Wait Times

Long wait times in both drive-thru and in-store were frequently mentioned, with some customers experiencing waits of over 25 minutes.

Food Quality

While some customers enjoyed their meals, others reported issues with food temperature and quality, particularly with specific items like Big Macs.

Cleanliness

Several reviews pointed out cleanliness issues, particularly in the bathrooms, which were described as unsanitary.
  • FP
    Fernando Priego
    5 days ago
    5.0
    Average service just like any other McDonalds
  • TM
    Trista Mortensen
    Feb 21, 2026
    1.0
    Sat in drive thru for 25 mins just for them to say they don't have rice. They posted that they were out or frappes but nothing about rice. Lots of car ended up waiting a long time just to have to go somewhere else.
  • TJ
    Thomas Jackson
    Feb 7, 2026
    1.0
    Sat in drive thru line for over 25 minutes. Food was cold. Poorly ran store.
  • PC
    penny choi
    Jan 19, 2026
    4.0
    Worker tonight were very rude. Lots of attitude
  • RR
    R
    Dec 17, 2025
    1.0
    Google said all McDonalds sell 8 lb bags of ice for $1 or $2. Once there I asked the worker and she said no way and wasn’t interested in asking the manager. So Google take them off your list.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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