McDonald's

3.7
1484 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1055 S Beretania St, Honolulu, HI
96814, United States

Hours

Reviews

3.7
1,484 reviews
5 stars
544
4 stars
386
3 stars
280
2 stars
93
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions, especially in the restrooms.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some employees being described as rude or unhelpful.

Order Accuracy

Many reviews mentioned issues with missing items or incorrect orders, leading to customer frustration.

Location Challenges

The restaurant's location attracts a lot of foot traffic, including homeless individuals, which some customers found concerning.
  • TA
    Taba Allday
    2 days ago
    5.0
    I just wanted to give a heads up for those who don’t know. I was one of them. 😆 I ordered the spam, eggs & rice platter but substituted with bacon 🥓 instead. I drove home, opened up the platter and there was just a teenie tiny slice of bacon but with a good amount of rice & eggs. So I drove back, went inside and waited in line patiently until it was my turn to be helped. I explained to the associate or (looked like) the manager my situation and asked if that’s how it is served. She said, yeah. I replied, “wow! 😆 Can I just get the spam instead?” She was glad to help and that right there earned her store a 5 star rating! I guess my gripe would be with corporate… one slice? You gotta be kidding me! 😂 Auwe! No can.
  • ES
    Eric Shoff
    3 days ago
    1.0
    Awful experience whenever here
  • CR
    Clifford Reyes
    Jan 2, 2026
    1.0
    Attendant at cashier window advise our family to park at stall #2 that food was not ready to be serve. So we proceed to park in stall #2. Waited for awhile, and finally our food arrive by an food runner with tattoos printed all over his left arm we felt very intimidated by his approach Because he had a stiff looking face with no smile. We said, mahalo and did not say anything he walked away!! Then we drove off. There were no sauce in the package for my breakfast burrito. That was very rude with the whole experience this morning. What a start of the NEW YEAR!!! I SHOULD'VE GONE ACROSS THE STREET TO CHICK-A- FILA. THEY HAVE BETTER BURRITOS (CKICKEN EGG BURRITOS) MMMmmm. We will go there next time and all breakfast times!!!!
  • RB
    Raven Branwen
    Dec 20, 2025
    1.0
    They told a stupid lie saying that they were updating something even tho I seen them take an order for someone in front of me and I can hear them order and not only that I tried ordering from here on the McDonald’s app three times and they straight up just canceled it and also lied about that too
  • HL
    Health Water For Life
    Dec 12, 2025
    1.0
    This place need to close already, those night shift managers are so rude and scary! I mean seriously You'll have to wait for a long time just to get a really bad service?! SUCH A WASTE YOUR TIME..

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1055 S Beretania St, Honolulu?

McDonald's is open 24 hours every day of the week.

Does this McDonald's offer drive-through service?

Yes, McDonald's drive-through is open 24/7 every day.