Customers frequently reported poor service, with rude staff and unhelpful attitudes being common complaints.
Pricing
Many reviews highlighted the high prices, often considered excessive compared to other Dairy Queen locations.
Ice Cream Quality
While the ice cream, particularly Blizzards, received positive feedback, there were also complaints about inconsistent quality and missing ingredients.
Location Convenience
The location near the beach was praised for its convenience, especially on hot days, despite being hard to find.
Menu Limitations
Several customers noted that the menu was limited and did not include all items typically found at Dairy Queen.
Blizzards were exactly as ordered and delish. The prices are astronomical. Location is a bit out of the way.
BK
Brian Kindle
Jan 28, 2025
1.0
I want to start out by saying when your staff doesn't understand how important proper customer service is to your business, there is an issue; when a guest realizes their order doesn't taste as it normally would at another Dairy Queen; the professional thing to do is listen to the guest and address the concerns instead of laugh and tell them I don't can't fix it due to company policy. My family member ordered a Pineapple Mango smoothie that did not taste blended and not fresh.
I ordered a Blizzard it tasted alright.
This Dairy Queen is convenient right along the beach on a hot day but can be tricky to find as it faces the beach and below the Hilton Rainbow Tower.
It is located at Hilton Hawaiian Village Resort (O'ahu), 2005 Kalia Rd, Honolulu, HI 96815-1917.
What are the opening hours of Dairy Queen (Treat)?
The store is open Monday to Thursday, Saturday, and Sunday from 10:00 AM to 8:00 PM, and on Friday from 10:00 AM to 8:30 PM.
Is Dairy Queen (Treat) family-friendly and suitable for kids?
Yes, Dairy Queen (Treat) is family-friendly and good for kids.
Can I order ahead or use a mobile app for deals at Dairy Queen (Treat)?
Yes, you can use mobile ordering and get exclusive deals by downloading the Dairy Queen app.
How can I contact Dairy Queen (Treat) for inquiries or orders?
You can call them at +1 808-946-8866 or order online via their official website.
Are there other ice cream shops near Dairy Queen (Treat)?
Yes, nearby ice cream shops include another Dairy Queen and Lappert's Hawaii, a cafe and coffee shop offering ice cream.
What nearby restaurants can I visit before or after enjoying a treat at Dairy Queen (Treat)?
Nearby dining options include Rainbow Lanai for breakfast and brunch, Bali Steak & Seafood, and Tropic Bar & Grill at Hilton Hawaiian Village Waikiki Beach.
Are there any nearby beaches or parks to visit when attending Dairy Queen (Treat)?
Yes, Kahanamoku Beach, Duke Kahanamoku Lagoon, and Diamond Head Crater Hike are nearby for beach and outdoor activities.
What is a notable nearby landmark or attraction close to Dairy Queen (Treat)?
The Pearl Harbor Airplane Museum, a historical landmark and museum, is near Dairy Queen (Treat).