McDonald's

Reviews

• BB

  Best

  Mar 21, 2026
  5.0
  😍
• FF

  Fei

  Mar 19, 2026
  1.0
  the worst mcdonalds ive ever been to in my life. the staff are extremely rude and are very unwelcoming, especially the managers. fries are always cold and the burgers are badly built. i see why this place has such an awful reputation on big island, do not come here!!!
• BB

  Brayden Burnett

  Mar 2, 2026
  1.0
  Fast food? More like 'No Food' and 'Slow Service'." I don't know why I thought Hilo would be any better than the rest of the tour. This place is supposedly open 24 hours, but good luck getting anyone to acknowledge you if you show up after sunset. I sat in the drive-thru forever while the staff seemingly held a private convention inside. When I finally got my food, the "World Famous Fries" were cold, limp, andtasted like they'd been sitting out since the last volcanic eruption. The burger was slapped together with such little care that half the pickles were on the outside of the bun. And don't even get me started on the "horrible videos" and digital displays—they’re glitchy, unhelpful, and just add to the general sense of chaos. It's the only option around for a quick bite, and they clearlyknow it because the effort level is at an absolute zero.
• GG

  Guillermo

  Mar 1, 2026
  5.0
  Good food, friendly staff
• KF

  Kimberly Fendt

  Feb 25, 2026
  1.0
  Staff is rude and slow

Frequently Asked Questions About McDonald's