Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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the worst mcdonalds ive ever been to in my life. the staff are extremely rude and are very unwelcoming, especially the managers. fries are always cold and the burgers are badly built. i see why this place has such an awful reputation on big island, do not come here!!!
BB
Brayden Burnett
Mar 2, 2026
1.0
Fast food? More like 'No Food' and 'Slow Service'."
I don't know why I thought Hilo would be any better than the rest of the tour. This place is supposedly open 24 hours, but good luck getting anyone to acknowledge you if you show up after sunset. I sat in the drive-thru forever while the staff seemingly held a private convention inside.
When I finally got my food, the "World Famous Fries" were cold, limp, andtasted like they'd been sitting out since the last volcanic eruption. The burger was slapped together with such little care that half the pickles were on the outside of the bun. And don't even get me started on the "horrible videos" and digital displays—they’re glitchy, unhelpful, and just add to the general sense of chaos. It's the only option around for a quick bite, and they clearlyknow it because the effort level is at an absolute zero.
What are the operating hours of McDonald's at 255 Kinoole St, Hilo?
McDonald's at 255 Kinoole St, Hilo is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location operates its drive-thru 24/7.
Can I get food delivery from McDonald's in Hilo?
Yes, McDonald's offers delivery service every day of the week, 24 hours a day. You can order online or use the McDonald's app.
What payment methods does McDonald's at 255 Kinoole St accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup is available for this McDonald's location.
Where can I find the menu for McDonald's in Hilo?
You can view the full menu online at McDonald's official website: https://www.mcdonalds.com/us/en-us/full-menu.html
What services does McDonald's at 255 Kinoole St provide?
This McDonald's location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any notable nearby places I can visit around McDonald's in Hilo?
Yes, nearby places include the Hawaii Center for Aquatic Rehabilitation and Taishoji Soto Mission, which are great spots to visit before or after enjoying your meal.
Can I use public services near McDonald's in Hilo while I'm visiting?
Yes, nearby places like Western Union for money transfers and Errand Boy for food delivery and post office services are conveniently located near McDonald's.
Are there retail and beauty services near McDonald's at 255 Kinoole St?
Yes. Nearby are Lorraine's Beauty Salon, Debbie's Chop-Choppers Inc, and Hand To Hand Crafts where you can shop or get beauty treatments.
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