Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hilo Subway® Restaurant at 2100 Kanoelehua Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
316 reviews
5 stars
151
4 stars
83
3 stars
42
2 stars
10
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some staff being friendly and efficient, while others were reported as rude or unhelpful.
Food Quality
The food quality received mixed reviews; while many enjoyed the fresh sandwiches, others noted issues with portion sizes and ingredient freshness.
Cleanliness
The store was generally reported as clean, but some customers experienced issues with food handling and cross-contamination.
Speed of Service
Service speed was a common complaint, with many customers noting long wait times, especially during busy hours.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that it was high for the value received.
- LHLuis HernandezAug 28, 20251.0Won’t even let you use the bathroom
- JBJohn BeckwithAug 7, 20255.0Rotisserie chicken with lots and lots of veggies!
- JMJason MorinJul 15, 20252.0The sandwich artist was obnoxiously chewing on gum and very difficult to understand due to the gum chewing. He got my order wrong and had to redo it. The employees at this location can be such a hit or miss...
- KHKailea HoohuliJul 3, 20255.0I love it
- BHBeth HansenJun 26, 20254.0Take out
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 2100 Kanoelehua Ave, Space D-1, Building D, Puainako Center, Hilo, HI 96720.
What are the opening hours of this Subway restaurant?
The Subway is open from 7:00 AM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.
Does this Subway location offer delivery or pickup services?
Yes, it offers both in-store pickup and delivery services for your convenience.
Can I dine in at this Subway restaurant?
Yes, this Subway serves dine-in customers in addition to takeout and delivery.
Does this Subway restaurant provide catering services?
Yes, catering services are available at this Subway location.
What meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner meals.
How can I view the menu or place an order online?
You can view the menu and place orders through this link: https://subway.com/en-us/restaurant/4861-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=4861&utm_campaign=evergreen-2020
What are some nearby supermarkets where I can shop after visiting Subway?
Sack N Save is a nearby supermarket located close to the Subway restaurant for your shopping convenience.
Are there food options nearby if I want to try other cuisines?
Yes, nearby you can find Ling's Chop Suey House offering Chinese cuisine and Scicchitanos for pizza lovers.
What nearby amenities might be helpful when visiting Subway at Puainako Center?
Nearby amenities include Hawaii National Bank - Puainako Branch if you need banking services, and Kauka Express Urgent Care Clinic for medical needs.