Subway

4.0
316 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hilo Subway® Restaurant at 2100 Kanoelehua Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2100 Kanoelehua Ave, Hilo, HI
96720, United States

Hours

Reviews

4.0
316 reviews
5 stars
151
4 stars
83
3 stars
42
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff being friendly and efficient, while others were reported as rude or unhelpful.

Food Quality

The food quality received mixed reviews; while many enjoyed the fresh sandwiches, others noted issues with portion sizes and ingredient freshness.

Cleanliness

The store was generally reported as clean, but some customers experienced issues with food handling and cross-contamination.

Speed of Service

Service speed was a common complaint, with many customers noting long wait times, especially during busy hours.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that it was high for the value received.
  • LH
    Luis Hernandez
    Aug 28, 2025
    1.0
    Won’t even let you use the bathroom
  • JB
    John Beckwith
    Aug 7, 2025
    5.0
    Rotisserie chicken with lots and lots of veggies!
  • JM
    Jason Morin
    Jul 15, 2025
    2.0
    The sandwich artist was obnoxiously chewing on gum and very difficult to understand due to the gum chewing. He got my order wrong and had to redo it. The employees at this location can be such a hit or miss...
  • KH
    Kailea Hoohuli
    Jul 3, 2025
    5.0
    I love it
  • BH
    Beth Hansen
    Jun 26, 2025
    4.0
    Take out

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2100 Kanoelehua Ave, Space D-1, Building D, Puainako Center, Hilo, HI 96720.

What are the opening hours of this Subway restaurant?

The Subway is open from 7:00 AM to 9:00 PM on weekdays and Sundays, and until 10:00 PM on Fridays and Saturdays.