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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 381 E Maka'Ala St, Hilo, HI. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (808) 339-3795. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
2,151 reviews
5 stars
1,188
4 stars
601
3 stars
214
2 stars
58
1 star
90
What are people saying?
AI-generated from recent customer reviews
Product Quality
Customers appreciate the fresh vegetables, meats, and a wide selection of gluten-free products, though some express concerns about the quality of specific items like floral arrangements and deli products.
Customer Service
While many reviews highlight friendly and helpful staff, there are notable complaints about rude service and poor handling of customer issues, particularly at checkout.
Pricing Concerns
Customers frequently mention high prices compared to competitors, with some accusing the store of price gouging and inconsistent pricing practices.
Store Cleanliness
The store is generally described as clean and well-stocked, although some customers noted issues with cleanliness outside and in the bathrooms.
Checkout Experience
Long wait times and inadequate staffing at checkout are common complaints, with customers expressing frustration over self-checkout policies and the lack of cashiers.
- TBTime Machine BuilderDec 29, 20255.0They have lovely fresh vegetables and a nice selection of meats. Lots of gluten free products.
- DKDale KDec 22, 20255.0I have been shopping at Safeway for over forty years. I have seen Safeway constantly evolve to make shopping there more convinant and so many more choices. I have been shopping at the Hilo, Hawaii location for 7 years. Thank you Safeway for always making my shopping experience so nice. Thank you to the staff for always being so helpful. Maverick from Ninole, Hawaii.
- KSKelly StrongDec 16, 20254.0The price is higher than Walmart but much better quality.
- POPetr OravecDec 14, 20254.0Safeway je americký řetězec supermarketů, který je známý svou širokou nabídkou potravin a domácích potřeb. Zde jsou některé klíčové informace o Safeway: byl založen v roce 1915 v americkém státě Idaho. Postupem času se rozrostl do jednoho z největších supermarketových řetězců v USA.
- MNMojtaba NavidDec 13, 20254.0Just a Safeway! Great place to buy groceries from on the island.
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 381 E Maka'Ala St, Hilo, HI has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 381 E Maka'Ala St, Hilo, HI hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment for the COVID-19 vaccine at Safeway in Hilo?
Yes, a COVID-19 vaccine appointment is required at the Safeway located at 381 E Maka'Ala St, Hilo, HI. Please visit www.safeway.com/covid-19 to check eligibility and schedule your appointment.
What are the store hours for Safeway at 381 E Maka'Ala St, Hilo?
Safeway is open daily from 5:00 AM to midnight. Holiday hours vary; for example, it closes earlier on major holidays like Christmas Day when it is closed.
Does this Safeway location have a pharmacy?
Yes, the Safeway at 381 E Maka'Ala St, Hilo, HI has a pharmacy to serve your prescription and immunization needs.
What grocery pickup and delivery options are available at this Safeway?
Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for your convenience.
Which payment methods does Safeway in Hilo accept?
Safeway accepts a variety of payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, Visa, Samsung Pay, and more.
Does Safeway accept SNAP EBT for purchases and online orders?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases including both grocery delivery and Drive Up & Go™ pickup orders.
Are there any nearby places to grab coffee before or after shopping at Safeway?
Yes, there's a Starbucks located nearby where you can enjoy coffee and smoothies before or after your grocery trip to Safeway.
Where can I find financial services near Safeway in Hilo?
Nearby financial services include Bank of Hawaii and Coinme, both offering ATM and banking services close to Safeway at 381 E Maka'Ala St.
Are there dining options near Safeway for a quick meal?
Yes, you can choose from nearby dining options such as ZENSHI Handcrafted Sushi, Pizza Hut Express, McDonald's, and Burger King.
Does Safeway offer loyalty rewards and how can I use them?
Safeway offers a points-based loyalty program where you can redeem points for fuel discounts. Just enter your phone number or swipe your Loyalty Card at checkout or the fuel pump to apply points.
Is Safeway hiring at its Hilo location?
Yes, Safeway is hiring and welcomes applicants interested in joining their team at 381 E Maka'Ala St, Hilo, HI.