Brand Certified
Safeway
4.3(2171 reviews)
Certified by Safeway • Mar 01, 2026
Business Details
381 E Maka'Ala St, Hilo, HI
96720, United States
Certified by Safeway • Mar 01, 2026
(808) 339-3795
Certified by Safeway • Mar 01, 2026
https://local.safeway.com/safeway/hi/hilo/381-e-maka-ala-st.html
Certified by Safeway • Mar 01, 2026
About
Certified by Safeway • Mar 01, 2026
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 381 E Maka'Ala St, Hilo, HI. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (808) 339-3795. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Safeway • Mar 01, 2026
Hours
Certified by Safeway • Mar 01, 2026
Reviews
4.3
2,171 reviews
5 stars
1,200
4 stars
605
3 stars
217
2 stars
59
1 star
90
What are people saying?
AI-generated from recent customer reviews
Product Variety
Customers appreciate the wide selection of products, including fresh produce, meats, and specialty items.
Customer Service
Staff are frequently described as friendly and helpful, contributing to positive shopping experiences.
Pricing Concerns
Many reviews mention high prices compared to competitors, with some customers feeling that price gouging is an issue.
Store Cleanliness
The store is generally noted for being clean and well-stocked, although some customers reported issues with cleanliness in certain areas.
Checkout Experience
Customers expressed frustration with long checkout lines and self-checkout issues, indicating a need for more cashiers.
- JTJasmine Year of tiger6 days ago3.0Good snacks but the store is a bit expensive great price on gas though
- LFLizz FlemingFeb 21, 20263.0Good selection of items. Fresh choice of meats. Self checkouts are a fast way to pay for your items.✔️
- PIPau Hana (ish)Feb 15, 20262.0Kinda tired of security always eyeballing me.
- NPNicolas PoissonFeb 11, 20265.0Nice selection. Regular price are on the high side but when you are a member it is more acceptable.
- DEDaja EvansJan 29, 20265.0Easy fast sandwiches made to order or pre-wrapped. Plus all the regular goods. Not the cheapest place to buy food in Hilo, but clean well-staffed and supplied, picnic tables outside to boot
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 381 E Maka'Ala St, Hilo, HI has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 381 E Maka'Ala St, Hilo, HI hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment for the COVID-19 vaccine at Safeway in Hilo?
Yes, a COVID-19 vaccine appointment is required at the Safeway located at 381 E Maka'Ala St, Hilo, HI. Please visit www.safeway.com/covid-19 to check eligibility and schedule your appointment.
What are the store hours for Safeway at 381 E Maka'Ala St, Hilo?
Safeway is open daily from 5:00 AM to midnight. Holiday hours vary; for example, it closes earlier on major holidays like Christmas Day when it is closed.
Does this Safeway location have a pharmacy?
Yes, the Safeway at 381 E Maka'Ala St, Hilo, HI has a pharmacy to serve your prescription and immunization needs.
What grocery pickup and delivery options are available at this Safeway?
Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for your convenience.
Which payment methods does Safeway in Hilo accept?
Safeway accepts a variety of payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, Visa, Samsung Pay, and more.
Does Safeway accept SNAP EBT for purchases and online orders?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases including both grocery delivery and Drive Up & Go™ pickup orders.
Are there any nearby places to grab coffee before or after shopping at Safeway?
Yes, there's a Starbucks located nearby where you can enjoy coffee and smoothies before or after your grocery trip to Safeway.
Where can I find financial services near Safeway in Hilo?
Nearby financial services include Bank of Hawaii and Coinme, both offering ATM and banking services close to Safeway at 381 E Maka'Ala St.
Are there dining options near Safeway for a quick meal?
Yes, you can choose from nearby dining options such as ZENSHI Handcrafted Sushi, Pizza Hut Express, McDonald's, and Burger King.
Does Safeway offer loyalty rewards and how can I use them?
Safeway offers a points-based loyalty program where you can redeem points for fuel discounts. Just enter your phone number or swipe your Loyalty Card at checkout or the fuel pump to apply points.
Is Safeway hiring at its Hilo location?
Yes, Safeway is hiring and welcomes applicants interested in joining their team at 381 E Maka'Ala St, Hilo, HI.
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