Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,290 reviews
5 stars
488
4 stars
295
3 stars
244
2 stars
86
1 star
177
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported problems with order accuracy, slow service, and rude staff.
Cleanliness
While some praised the cleanliness of the restaurant, others noted unsanitary conditions in restrooms and dining areas.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others found them cold or poorly prepared.
Pricing Concerns
Several customers expressed dissatisfaction with high prices compared to other fast food options.
Customer Experience
The presence of homeless individuals and lack of self-service drink stations were mentioned as factors affecting the overall dining experience.
- CTClayton Turner6 days ago5.0It's McDonald's!!! 10 out of 10... 😎
- TTTemetrius TardeJan 2, 20265.0What we really want from a fast food breakfast is warm all the way through and not super oily. The McDonald’s met both the requirements
- SKsiva krishnaNov 30, 20251.0They messed my order, did not add cheese to the sandwich. When I called them up, they said that I can walk to the store and tell that that I have credit for the cheese and would get added in my next order instead of refunding or sending me a credit to my email. I am not from here and not sure how this works, I am sure there would be another person at the store even if I decide to drop in again.
- RHRyan HallerNov 25, 20253.0Never a fan of MCD who don’t have drink stations for the consumer to fill their own drink. I suspect because of the homeless population, this is why they do it this way.
- SBSean BrownNov 21, 20253.0It's everything you would expect.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 255 Kinoole St, Hilo?
McDonald's at 255 Kinoole St, Hilo is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location operates its drive-thru 24/7.
Can I get food delivery from McDonald's in Hilo?
Yes, McDonald's offers delivery service every day of the week, 24 hours a day. You can order online or use the McDonald's app.
What payment methods does McDonald's at 255 Kinoole St accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's location?
Yes, curbside pickup is available for this McDonald's location.
Where can I find the menu for McDonald's in Hilo?
You can view the full menu online at McDonald's official website: https://www.mcdonalds.com/us/en-us/full-menu.html
What services does McDonald's at 255 Kinoole St provide?
This McDonald's location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any notable nearby places I can visit around McDonald's in Hilo?
Yes, nearby places include the Hawaii Center for Aquatic Rehabilitation and Taishoji Soto Mission, which are great spots to visit before or after enjoying your meal.
Can I use public services near McDonald's in Hilo while I'm visiting?
Yes, nearby places like Western Union for money transfers and Errand Boy for food delivery and post office services are conveniently located near McDonald's.
Are there retail and beauty services near McDonald's at 255 Kinoole St?
Yes. Nearby are Lorraine's Beauty Salon, Debbie's Chop-Choppers Inc, and Hand To Hand Crafts where you can shop or get beauty treatments.