Brand Certified
McDonald's
3.8(1264 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2100 Kanoelehua Ave, Hilo, HI
96720, United States
Certified by McDonald's • Mar 01, 2026
(808) 959-6462
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
1,264 reviews
5 stars
506
4 stars
335
3 stars
231
2 stars
76
1 star
116
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food quality, particularly the fries and local pie flavors, noting they were hot and fresh.
Service Speed
While some reviews mentioned long wait times, many customers appreciated the fast service, especially during busy hours.
Customer Service
Feedback on customer service was mixed; some praised the friendly staff, while others reported rude behavior and issues with order accuracy.
Cleanliness
The restaurant and bathrooms were frequently noted as clean, contributing positively to the overall dining experience.
Drive-Thru Issues
Several customers expressed frustration with the drive-thru wait times and congestion, suggesting improvements are needed.
- OOomarjuarezFeb 8, 20265.0Excelente y rápido
- NYNick YargerJan 30, 20265.0Out of all the fries in my life, this McDonald's fries unexpectedly made it to the top of my list. They were super hot, crispy, salty. Perfection. The nuggs were great too. Never experienced food this good at a McDonald's.
- ITIkyfl TfJan 13, 20261.0Giant bugger snot on guys sleeve shirt touching food
- JPJason PeytonJan 4, 20263.0Very busy drive through and dining room. Food quality was notably high for a McDonald's. Pies are fried! Local pie flavors not found anywhere else
- GPGavin PhillipsJan 3, 20261.0Hours are supposed to be 24 hours, however the drive through was closed as well as it being past dinning room hours
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2100 Kanoelehua Ave, Hilo?
Delivery is available daily from 6:00 AM to 10:00 PM.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the McDonald's in Hilo offer curbside pickup?
Yes, this McDonald's provides curbside pickup as a service.
Is there a drive-thru service available at this McDonald's?
Yes, this location has a drive-thru service available.
Where can I order McDonald's for delivery or pickup online?
You can order via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use their mobile apps available on iOS and Android.
What are McDonald's operating hours at this location?
This McDonald's is open 24 hours a day, Sunday through Wednesday, Friday and Saturday; it is open from 4:00 AM to 8:00 PM on Thursdays.
Does McDonald's offer any rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby shopping centers can I visit before or after dining at McDonald's?
Puainako Center is a nearby shopping center, offering shopping and cinema options for customers to enjoy before or after their meal.
Are there other dining options near McDonald's at 2100 Kanoelehua Ave?
Yes, nearby dining options include Hilo Pizza Company for Italian and pizza, Ling's Chop Suey House for Chinese cuisine, Taco Bell for Mexican food, and Subway for sandwiches.
What nearby services and stores are convenient to visit alongside McDonald's?
Nearby convenient services include H&R Block for tax services, Rent-A-Center for furniture and electronics rentals, Sally Beauty stores, and Coffee Girl, a local café and smoothie bar.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website