Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,244 reviews
5 stars
497
4 stars
333
3 stars
228
2 stars
75
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising the friendly staff while others experienced rude behavior and order mistakes.
Food Quality
The food quality received mixed reviews; some customers enjoyed the taste and freshness, while others reported issues like food poisoning and cold meals.
Drive-Thru Efficiency
The drive-thru was noted for being busy but generally efficient, with many customers appreciating the quick service despite long lines.
Cleanliness
The restaurant was generally described as clean, although some customers pointed out issues with the cleanliness of the drink station and restrooms.
Pricing and Policies
Customers expressed dissatisfaction with pricing policies, particularly regarding drink refills and perceived value for money.
- RWRainbow Warrior2 days ago5.0I bought my Uber driver a breakfast English mcmuffin
- ZMZachary Miller2 days ago1.0Got meal wrong every time. Refused to make it once. Multiple refunds from mcdonalds. Just keep driving
- KHKysharose HoohuliNov 17, 20251.0rude and disrespectful drive thru speaker
- FFFerdinand FNov 11, 20252.0Took 30min to get 2xfries and a cheeseburger
- GDgreg daveNov 7, 20255.0To be candid, I'd pretty much stopped going to McDonald's because the food wasn't that great. This time was very different. I arrived to this location with no trash to be found in the parking lot. I was greeted at the door with a smile and asked if I needed any help. I ordered via the kiosk, but couldn't recall how to use my code and someone jumped right in to help. The food was ready in about 3 minutes and the order was correct even with my special requests. The dining room was very clean and the temporary out of service signs were gone from the soda fountain. I watched as staff looked under tables and swept the crumbs from prior guests as they left. No one said anything to them, they just did it. I must say, I am impressed. I'm sure I'll be more willing to take the kids the next time they ask. Kudos to the manager and staff.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2100 Kanoelehua Ave, Hilo?
Delivery is available daily from 6:00 AM to 10:00 PM.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does the McDonald's in Hilo offer curbside pickup?
Yes, this McDonald's provides curbside pickup as a service.
Is there a drive-thru service available at this McDonald's?
Yes, this location has a drive-thru service available.
Where can I order McDonald's for delivery or pickup online?
You can order via the McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use their mobile apps available on iOS and Android.
What are McDonald's operating hours at this location?
This McDonald's is open 24 hours a day, Sunday through Wednesday, Friday and Saturday; it is open from 4:00 AM to 8:00 PM on Thursdays.
Does McDonald's offer any rewards or promotions?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby shopping centers can I visit before or after dining at McDonald's?
Puainako Center is a nearby shopping center, offering shopping and cinema options for customers to enjoy before or after their meal.
Are there other dining options near McDonald's at 2100 Kanoelehua Ave?
Yes, nearby dining options include Hilo Pizza Company for Italian and pizza, Ling's Chop Suey House for Chinese cuisine, Taco Bell for Mexican food, and Subway for sandwiches.
What nearby services and stores are convenient to visit alongside McDonald's?
Nearby convenient services include H&R Block for tax services, Rent-A-Center for furniture and electronics rentals, Sally Beauty stores, and Coffee Girl, a local café and smoothie bar.