Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I recently ordered food at a McDonald’s location and asked for a cup of water with my meal. To my surprise, I was told I had to pay $1.19 for it.
Charging customers for a cup of water while they are already purchasing food is extremely disappointing. Water is not a luxury item it is a basic necessity. Turning something as simple as a cup of water into another profit opportunity reflects very poorly on the standards and priorities of the business.
What makes this even more troubling is that many McDonald’s restaurants are operated as franchises. If this is a decision by the local franchise owner, then it shows a lack of basic customer courtesy. If it is corporate policy, then that is even more concerning.
Either way, the result is the same: customers feel nickel-and-dimed over something that most restaurants provide as a simple courtesy when you are already paying for food.
I am sharing this experience so other customers are aware and so that McDonald’s management both corporate and franchise operators understand how policies like this damage the brand and the trust of the people who support their business.
FO
Fred Olson
Feb 26, 2026
3.0
Its McDonald's. Buy drinks here then go to the shrimp truck for food.
GL
Grace Lee
Feb 23, 2026
4.0
Loved the place, not like the other traditional places. First one without the well known arch.
DT
Delmar Trevino
Feb 5, 2026
4.0
You know what you’re getting at McDonalds. They carry the traditional Hawaiian breakfast. However, There is almost no parking & the bathrooms are locked
LF
Lee Fenyoe
Jan 29, 2026
2.0
They looked at us as homeless. Followed every step of us, including the bathroom....no charging for your phone. The tables were dirty. The coffee was excellent. Outdoor seating is missing.
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: