Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Food quality is inconsistent, with reports of stale, cold, or improperly cooked items, including raw chicken and old fries.
Service Issues
Numerous complaints about rude or unprofessional staff, including yelling at customers and poor handling of orders.
Cleanliness
The restaurant is often reported as dirty, with unsanitary conditions in food handling and dining areas.
Order Accuracy
Frequent issues with incorrect orders, missing items, and items not matching what was ordered.
Staffing Problems
The location is often described as understaffed, leading to slow service and increased errors.
DU
Diana “Kiana” U.
Oct 24, 2025
4.0
The hamburger was good. The baked potato with chili was delicious.
MM
Michael Montero
Oct 18, 2025
1.0
Wanted to get lunch. Went to the kiosk and wanted the meal deal at $8.00 but the next screen said they were having problems, go to the cashier and order. Went to the cashier and her name was Angela. The menu board was still reading the breakfast menu. When I brought it to her attention, she said something like good thing she’s tall and others would have to use a broom. I just came in to order lunch … when I ordered the meal deal for $8.00 she said she only had $11.00 and she wanted to argue the point. Another lady opened up the Kiosk and found the meal deal. Lost my appetite…. Will add this to yelp … don’t want to argue with the cashier Angela !
MT
Maui World Travelers
Oct 11, 2025
4.0
We were here because I took the wrong exit off of the H201 heading back to town from Waikele, and we were all dying of thirst because there are zero places that sell fountain soda at the desert of Waikele Premium Outlets. It was meant to be! The drive thru was empty and service was quick, and we avoided dehydration.
EC
Eric Clark
Aug 2, 2025
1.0
Drive thru ordered a baconator meal one patty was over cooked the other was raw
GC
Gabby Clagg
Jul 6, 2025
1.0
My friends and I were eating inside and we got yelled at about where our car was. My friend moved his car and we were waiting on our frostys. We went up front and the lady said “Can I help you?” and so i said we were waiting on two frostys. She gave them to us and she was the one who yelled at us. I asked her “may i ask what the problem was with us parked there?” and she said “because you took up two parking spaces” which one - we barley did two - the lines are so faded you can barley see it. Fix the parking lot. My friend apologized because she was driving and couldn’t see it. There was no reason for her yelling at us over how our car was parked. I told my friend i’m not sorry for it and called the lady rude. Which the lady started screaming a bunch of nonsense as I walked out. Yes, we parked wrong, but no need to yell at your customers. I will not be coming back to this wendy’s and will be filing a complaint to corporate.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Aiea, HI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Aiea, HI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (808) 374-9277.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 99-245 Moanalua Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Aiea, HI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 99-245 Moanalua Road currently open?
Yes, the Wendy's at 99-245 Moanalua Road is open and committed to serving quality food every day.
What are the drive-through hours for this Wendy's location?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available where offered. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does the Wendy's at 99-245 Moanalua Road serve breakfast?
Yes, this location offers breakfast including combos, sandwiches, coffee, and sides.
How can I contact this Wendy's location for feedback or questions?
You can call (808) 374-9277, use the Customer Care Live Chat on the Wendy's Contact page, or complete their Customer Satisfaction Survey online.
Where can I view the menu and pricing for this Wendy's?
Menu and prices can be viewed on the Wendy's website menu page or through their mobile app after selecting this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Aiea United Methodist Church for spiritual activities, Kumon Math and Reading Center for tutoring, and L&L Hawaiian Barbecue for an alternative dining option.
Are there any convenient automotive services near Wendy's at 99-245 Moanalua Road?
Yes, nearby automotive services include the 76 gas station, Oil Changers - Aiea, and Flagship FastLube for oil changes and repairs.
What additional local shops and services are close to this Wendy's location?
Nearby you can find retail options like Sears and Safari Tech, beauty services at Le Nails and 808 Beauty Studio, and health services such as Serenity Counseling Services and Quantum Transformation Center.