Wendy's

3.3
100 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
99-245 Moanalua Road, Aiea, HI
96701, United States

Hours

Reviews

3.3
100 reviews
5 stars
33
4 stars
20
3 stars
15
2 stars
4
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of stale, cold, or improperly cooked items, including raw chicken and old fries.

Service Issues

Numerous complaints about rude or unprofessional staff, including yelling at customers and poor handling of orders.

Cleanliness

The restaurant is often reported as dirty, with unsanitary conditions in food handling and dining areas.

Order Accuracy

Frequent issues with incorrect orders, missing items, and items not matching what was ordered.

Staffing Problems

The location is often described as understaffed, leading to slow service and increased errors.
  • DU
    Diana “Kiana” U.
    Oct 24, 2025
    4.0
    The hamburger was good. The baked potato with chili was delicious.
  • MM
    Michael Montero
    Oct 18, 2025
    1.0
    Wanted to get lunch. Went to the kiosk and wanted the meal deal at $8.00 but the next screen said they were having problems, go to the cashier and order. Went to the cashier and her name was Angela. The menu board was still reading the breakfast menu. When I brought it to her attention, she said something like good thing she’s tall and others would have to use a broom. I just came in to order lunch … when I ordered the meal deal for $8.00 she said she only had $11.00 and she wanted to argue the point. Another lady opened up the Kiosk and found the meal deal. Lost my appetite…. Will add this to yelp … don’t want to argue with the cashier Angela !
  • MT
    Maui World Travelers
    Oct 11, 2025
    4.0
    We were here because I took the wrong exit off of the H201 heading back to town from Waikele, and we were all dying of thirst because there are zero places that sell fountain soda at the desert of Waikele Premium Outlets. It was meant to be! The drive thru was empty and service was quick, and we avoided dehydration.
  • EC
    Eric Clark
    Aug 2, 2025
    1.0
    Drive thru ordered a baconator meal one patty was over cooked the other was raw
  • GC
    Gabby Clagg
    Jul 6, 2025
    1.0
    My friends and I were eating inside and we got yelled at about where our car was. My friend moved his car and we were waiting on our frostys. We went up front and the lady said “Can I help you?” and so i said we were waiting on two frostys. She gave them to us and she was the one who yelled at us. I asked her “may i ask what the problem was with us parked there?” and she said “because you took up two parking spaces” which one - we barley did two - the lines are so faded you can barley see it. Fix the parking lot. My friend apologized because she was driving and couldn’t see it. There was no reason for her yelling at us over how our car was parked. I told my friend i’m not sorry for it and called the lady rude. Which the lady started screaming a bunch of nonsense as I walked out. Yes, we parked wrong, but no need to yell at your customers. I will not be coming back to this wendy’s and will be filing a complaint to corporate.

Frequently Asked Questions About Wendy's

Is 99-245 Moanalua Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.