Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
Best staff i have been to many greggs and really felt welcome and the service was next to none and very clean, I was served by Ish and she was very helpful and cheerful will definitely be going back!!
CK
Chhophel Kelzang
Aug 10, 2026
3.0
My friends and I regularly come to Greggs for a coffee, and we usually enjoy coming here. However, on this occasion, we were very disappointed with the customer service.
A lady named Ish was taking our order, and unfortunately, her attitude came across as very rude and unfriendly. We understand that staff can have difficult days, but the way we were spoken to made us feel uncomfortable as customers.
We hope the management can look into this, as good customer service makes a big difference. We will continue to visit Greggs, but we hope our future experiences will be more welcoming and pleasant.
JB
James Barber
Aug 7, 2026
1.0
No sausage rolls at lunch time on a Friday.. worst Greggs ever..!
SB
Sue Bembridge
Jul 18, 2026
5.0
Great coffee hot and a great price
JC
Jasmine Conlon
Jul 11, 2026
5.0
Very great service! Very polite team member Salsa was so lovely and polite. I will definitely be coming back ☺️
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
What are the opening hours of Greggs at York Foss Islands Retail Park?
Greggs at York Foss Islands Retail Park is open Monday to Friday from 6:30 AM to 7:00 PM, Saturdays from 7:00 AM to 7:00 PM, and Sundays from 8:00 AM to 6:00 PM.
What types of food and drinks does Greggs offer?
Greggs specialises in fresh bakes, sandwiches, hot drinks such as freshly ground Fairtrade Coffee, and sweet treats including Doughnuts and Yum Yums.
Can I order Greggs food for delivery or collection?
Yes, Greggs offers Click + Collect and delivery services via Just Eat and Uber Eats, making it easy to enjoy your favorites at home or on the go.
What payment options are accepted at Greggs?
Greggs accepts various payment methods including cash, contactless payments, Apple Pay, Android Pay, Visa, and Mastercard.
Does Greggs have a rewards program or mobile app?
Yes, the Greggs App rewards customers with stamps for purchases that can be redeemed for free items. New customers get a free hot drink upon downloading the app, available on both iOS and Android.
How does Greggs handle leftover or unsold food?
Greggs donates unsold food to local charities and good causes to support communities. They redistributed 1,800 tonnes of unsold food in 2022 and support over 1,000 local organizations.
Are there other coffee or food options near Greggs at Foss Islands Retail Park?
Nearby, you'll find Starbucks, offering alternative coffee and drink options, allowing customers to choose different café experiences in the area.
What other retail stores are located close to Greggs?
Customers can also visit nearby stores such as Homebase for home improvement, Timpson for shoe repair, and Majestic Wine for drinks, making it convenient to combine shopping trips with a visit to Greggs.
Are there supermarkets near Greggs for grocery shopping?
Yes, Morrisons, Lidl, and Food Warehouse supermarkets are nearby, providing options for customers to shop for groceries before or after stopping by Greggs.
What community initiatives does Greggs support?
Greggs Foundation supports programmes including 'The Breakfast Club', providing free nutritious breakfasts to around 44,000 children every school day across the UK.
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