Welcome to East Toast Cafe! A cafe & hospitality business built and run by the trainees on a supported pathway enterprise.
"Our mission is to provide a welcoming relaxed atmosphere where we greet every customer who opens the door-including 4 legged ones. Enjoy delicious, good quality food and great customer service whilst we continue to develop hospitality skills to send us forward into employment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.