A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What type of products does Waitrose & Partners in Horsham specialize in?
Waitrose & Partners in Horsham specializes in fresh organic produce and quality groceries including own-brand items, household staples, and toiletries.
What are the opening hours of Waitrose & Partners Horsham?
The store is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 10:30 AM to 4:30 PM with some variations during holidays.
Can I order groceries online for delivery from Waitrose & Partners Horsham?
Yes, you can order groceries online for delivery. Delivery is available Monday to Saturday from 7:00 AM to 10:00 PM and Sunday from 8:30 AM to 5:45 PM via their delivery service.
How does the Waitrose Click & Collect service work?
You or someone over 18 with your order confirmation number and valid ID can collect your Click & Collect order at Waitrose Horsham by approaching the Welcome Desk or store entrance. Remember to bring your carrier bags.
Does Waitrose & Partners Horsham offer a rewards program?
Yes, they offer the myWaitrose membership which provides benefits such as free hot drinks, exclusive savings, personalized vouchers, and free magazines. You can sign up on their website.
What services are available at Waitrose & Partners Horsham?
Services include customer toilets, baby changing facilities, car park including disabled and parent/child parking, electric vehicle charging, cash point, coffee machine, lottery counter, foreign exchange, Quick Pay, community matters, assistant dogs welcome, accompanied shopping, wheelchair trolleys, packing assistance, and carry to car service.
Where is Waitrose & Partners Horsham located?
It is located at Albion Way, Horsham, West Sussex, RH12 1AJ, United Kingdom.
What nearby places can I visit when shopping at Waitrose & Partners Horsham?
Nearby you can visit Waite & Rose Café for beverages, Johnsons the Cleaners for laundry services, and Benefit Cosmetics Brow Bar Counter for beauty treatments, making it convenient to run multiple errands in one trip.
Is there public transportation near Waitrose & Partners Horsham to help me get there?
Yes, John Lewis & Partners and The Circle Horsham are nearby points of interest accessible in the area, which may have nearby transit options to assist in reaching Waitrose & Partners Horsham.
Can I combine a visit to Waitrose & Partners Horsham with shopping at other stores?
Yes, you can enjoy shopping at nearby locations like John Lewis, Currys PC World featuring Carphone Warehouse, and Carphone Warehouse, allowing you to access electronics, mobile phones, and department store items conveniently close by.
Brand Certified Facts from Waitrose & Partners
This information is certified by Waitrose & Partners and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: