The Carriage is a family-run coffee shop that's been brewing connections for over 30 years, now serving commuters and locals in Haywards Heath.
We serve expertly crafted coffee using our own Heritage Blend from Drury Coffee, alongside matcha, iced drinks, smoothies, milkshakes and freshly made food.
Real coffee, made properly. Fast, friendly, and perfect for the daily commute.
Whether you're here or at any of our other locations around London and the surrounding areas, you'll get a warm welcome every time — brewing connections, one cup at a time.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.