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McDonald's

3.7
(2,043 reviews)

Business Details

+44 1342 328426
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 165 London Road East Grinstead. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 165 London Road East Grinstead and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 165 London Road East Grinstead . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
165 London Road, East Grinstead, WSX
RH19 1ET, United Kingdom

Hours

Monday6:00 AM - 12:00 AM
Tuesday6:00 AM - 12:00 AM
Wednesday6:00 AM - 12:00 AM
Thursday6:00 AM - 12:00 AM
Friday6:00 AM - 12:00 AM
Saturday6:00 AM - 12:00 AM
Sunday6:00 AM - 12:00 AM

Menu

3 menus · 77 items

Explore offerings from McDonald's on 165 London Road in East Grinstead, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.7
2,043 reviews
5 stars
754
4 stars
591
3 stars
329
2 stars
125
1 star
244
  • WC
    wayfless cotton
    3 days ago
    1.0
    stood at the counter 25 minutes, watching my order go from preparing, to please collect, to vanishing. asked a staff member who said it'll be updated on the board, which it wasn't. eventually waded through the huge gathering of Indian/Pakistani men with "just eat" bags and left, without anything even though I'd paid. suck a bag of them McDonald's.
  • GW
    Guillermo Wortley
    4 days ago
    4.0
    Too busy with drive thru... Needs More attention on seat in customers
  • PS
    Pawel Sromek
    Aug 9, 2026
    1.0
    ⭐ A very disappointing drive-through experience I used the McDonald’s drive-through today for the first time in quite a long time, and unfortunately the experience reminded me why I don’t use it more often. I placed my order at the ordering point and then drove to the first window, where I understood payment would normally be taken. Nothing happened at this window and, once the car in front of me moved forward, I followed the queue and proceeded to the collection window. When I got there, I immediately explained that no payment had been taken and asked if I could pay. I was told that if I had a card, I could hand it to a member of staff and they would process the payment. This seemed a little unusual, but I was happy to cooperate, so I handed over my card. The member of staff then disappeared with my card, returned shortly afterwards, handed it back to me and told me that the only option was to drive all the way around and join the drive-through queue again. I genuinely don’t understand how this is considered a reasonable solution. Surely the whole point of a drive-through — particularly at a fast-food restaurant — is convenience and efficiency, not asking customers to keep driving around in circles and queueing again because payment wasn’t taken at the previous window. Perhaps I missed something, but I followed the signs, the traffic flow and the instructions as best as I could. More importantly, when I realised there was an issue, I proactively told the staff and specifically asked to pay. Despite trying to resolve it, I got absolutely nowhere. It was a frustrating and unnecessarily complicated experience for what should have been a very simple transaction. Will I be back? Unfortunately, no.
  • LW
    lindsay wells
    Jul 23, 2026
    5.0
    Always an easy visit good fast food and good service 👍🏼
  • CH
    Cathy Hadden
    Jul 22, 2026
    5.0
    This is by far the best McD's going. Everything is fresh, hot & clean. Staff are brilliant too.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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