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Greggs

4.0
(412 reviews)

Business Details

17 Queensway, Crawley, WSX
RH10 1EB, United Kingdom
+44 1403 332593

About

BakeryGreggs
Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Greggs
17 Queensway, Crawley, WSX
RH10 1EB, United Kingdom

Hours

Monday6:00 AM - 7:00 PM
Tuesday6:00 AM - 7:00 PM
Wednesday6:00 AM - 7:00 PM
Thursday6:00 AM - 7:00 PM
Friday6:00 AM - 7:00 PM
Saturday6:00 AM - 7:00 PM
Sunday8:00 AM - 5:00 PM

Menu

3 menus · 11 items

Explore offerings from Greggs on 17 Queensway in Crawley, with popular for allergen and nutritional information, visit www.greggs.com available at this location.

SWEET TREATS

3 items

SAVOURIES & BAKES

6 items

SANDWICHES & SALADS

2 items

Reviews

4.0
412 reviews
5 stars
216
4 stars
90
3 stars
50
2 stars
14
1 star
42
  • BS
    Brooke Scott
    Sep 28, 2026
    5.0
    I always have a good experience at this Greggs. Ranu is amazing and so kind to her customers. I love coming here for my food!
  • JJ
    Jake Jones
    Sep 13, 2026
    1.0
    When I went to this Greggs store during this week on Monday, I brought everything as usual. But the female dark skinned staff member I was paying for my meal repeated the cost of my order, £6.25 just for a sandwich, a pack of 2 Belgian buns and an energy drink. Even after I put a £5 note on the desk before getting a £2 coin for the rest of my payment, in the end. I got my change and walked out of the store, wanting to call her a b#tch before leaving. But I respectfully decided against it, That lady didn't even heat up my sandwich so I had to eat it cold. I reported her through email to her boss during the afternoon and if she does that again, I will NEVER go back to this Greggs ever again. For everyone who would read my review, go there and order at your own risk depending on which staff member is your cashier. If you don't go back there after reading my review, I'd gratefully appreciate that decision as it would make zero tension happen between you and the staff. Just be careful there from now on, and if they end up going bankrupt because of their behavior and actions. They rightfully deserve all of it
  • AG
    Ana Gherendi
    Sep 9, 2026
    1.0
    ⭐ Very disappointing experience at Greggs this morning. I visited Greggs with my sister and our children at around 10am. We ordered lattes, bacon sandwiches and hash browns. Unfortunately, a staff member named Jordan touched the bread of my sandwich directly with his bare hands, without gloves or utensils. When I politely questioned this and asked if it was normal to handle food this way, I was told that he washes his hands frequently. What concerned me even more was seeing him touching his face and his phone and then continuing to handle food. I found this extremely unhygienic and unacceptable, especially when preparing food for customers and children. I hope Greggs takes this complaint seriously and looks into the food hygiene practices at this store. This experience has definitely affected my confidence in buying food from this branch.
  • AG
    Andreea Gherendi
    Sep 9, 2026
    1.0
    Disgusting and completely unacceptable\. Today a staff member Jordan preparing my bacon bap with bare hands that were visibly dirty, including under the fingernails. Just moments before, he had been using his phone and handling the till, then went straight to touching food with zero hygiene in between. That is not a small mistake — that’s a serious hygiene failure. When I asked to speak to a manager, his response was rude and dismissive saying that he is the shift manager . No apology, no concern, nothing. I left feeling sick to my stomach. If this is what happens in plain sight, it seriously makes you question everything else behind the counter. Avoid this place!!!!!
  • DK
    Daisy Klingberg
    Aug 17, 2026
    5.0
    Me and my friend got a too good to go and the young man in there was brilliant. Brilliant service. He was so nice. Don’t know his name but he was a legend. Ty 🥹xx

Frequently Asked Questions About Greggs

What are your opening times?

Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.

What happens to your leftover food?

We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations. This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes. In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve. We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.

Brand Certified Facts from Greggs

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Certified October 11, 2026Yext Knowledge Graph
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