Nestled in picturesque Ombersley, The Cross Keys is your new favorite local with a twist. We're serving up premium local ales and fine wines alongside a one-of-a-kind menu that celebrates both British pub heritage and vibrant Asian cuisine. From our cozy log-fire lounge to our airy conservatory, we’re the perfect spot for a quick pint, a casual lunch, or an unforgettable dinner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.