The newly opened Ivy Royal Windsor is the latest gem in our modern-day brasserie crown. Located close to Windsor Castle, it is the perfect place for locals and the visitors who flock here to see the changing of the guard ceremony, to enjoy delectable dishes and celebratory drinks. In light of Windsor's rich royal heritage, beautifully designed interiors are brimming with elegant touches. Delicate shades of red and gold feature on sumptuous soft furnishings and in the finish of our sophisticated central bar, while pretty jewel-like colours can also be seen in stunning murals and carefully-curated artworks.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.