Papa Johns Pizza

Reviews

• HK

  Hamish knox

  Sep 22, 2026
  1.0
  This was genuinely one of the worst meals I've had for a long time. We ordered a sourdough salami and nduja pizza, a Hawaiian pizza, some garlic cheese bites and some buffalo wings, and most of it was genuinely inedible. The bites and wings tasted of nothing but slightly rancid butter, the sourdough pizza was dry and tasteless at best, and the garlic aioli dip nearly made everyone who tried it vomit.
• CW

  Catherine Wallace

  Sep 22, 2026
  1.0
  Sides we ordered were disgusting (garlic cheese papa bites and wings) pizzas were ok but definitely not worth the price. Please do not order the papa bites I was actually gagging, especially at the sauce they come with, one of the worst things I’ve ever eaten.
• SW

  Sherry WANG

  Sep 16, 2026
  5.0
  It was an extremely wonderful experience! This is the most affordable and delicious pizza I've ever had. The fried chicken was also very tasty. The staff's attitude was extremely friendly. Highly recommended!
• VB

  vyshnavi bathula

  Sep 8, 2026
  1.0
  Very disappointing experience at Papa Johns near Fountain Park. I visited on 8th September (Tuesday) at around 11:45 pm with my friends. There was a young female staff member and another woman working there. We ordered two large pizzas and requested that they be well done. However, when the pizza was prepared, it was burnt. We politely spoke to the staff member and asked if another pizza could be made. We were completely prepared to pay for another pizza if necessary. And the dough was already stretched it was not freshly made. As we asked for well done pizzas doesn’t a pizza chef knows difference between well done and burnt! Instead of handling the situation professionally, the young staff member started raising her voice and screaming at us, which was extremely rude and shocking. The other woman tried to come and speak with us calmly and resolve the situation, but the girl repeatedly interrupted and did not allow her to communicate with us properly. She kept telling us to come inside to make the pizzaz and behaved in a very aggressive and disrespectful manner. She was also throwing the pizzas into the bin angrily and roughly in front of us, which made the entire situation even more uncomfortable. We were simply trying to explain our concern about the burnt pizza and expected to be treated with basic respect. Instead, we were made to feel unwelcome and were spoken to in a manner that no customer should experience. I also asked for the staff member’s name, but she refused to provide it and continued behaving rudely. I understand that mistakes can happen with food orders, but the way a problem is handled is what matters. The behaviour of this particular staff member was completely unacceptable and unprofessional. If this is the level of customer service being provided, I am sure many customers will choose not to return. I sincerely hope the management looks into this matter and takes appropriate action. Thank you.
• AB

  Alasdair Bain

  Aug 29, 2026
  1.0
  Complete rip off and a scam! Do not order from Papa Johns! The menus they send out to you do not have any prices on them. We looked online at the prices and called the store to order. At the end of that call, we were quoted £81.00 for only 3 pizzas with no sides. Somehow, when we queried this, the cost was then dropped to £61.00, which initially we accepted. Still taken back by the costs, we went back online to discover that online the same 3 pizzas were only £49.00. We called the store straight back to ask why, if these could be purchased for £49.00 online, we were being charged £61.00. We were at first informed that we were wrong and had miscalculated, but then after speaking with a manager, they informed us that they have different deals depending on how you choose to order your food. Despite us having called them back within 5 minutes, they point blank refused to cancel the order to allow us to reorder online and claimed that the driver had already left the store. By this time, the order was only 9 minutes old, and we had been quoted a 45 minute delivery. (If this was true, it begs the question: how can any meal that is prepared, cooked, and out the door in under 9 minutes be worth £61.00?) The whole thing is completely ridiculous. They should not be charging people wildly different prices depending on what method they choose to order their food. Noting that some people struggle to use the internet, so in essence, these people will in turn be resigned to having to accept the rip off of higher prices they are charging. This is only a fast food pizza place; we’re not remortgaging a house. When ordering a meal, do not expect to have to employ a financial adviser to help us through the process and should not be required to spend time researching the best and most cost effective way to order my dinner. I know it is 2026, but you should still be able to order a meal and be given a straightforward, fair, and honest price for it. I can’t see any justification in a meal costing up to £30.00 more because it has been phoned through instead of ordered online. Staff should also be advising customers on the call of the drastic price differences before the order is allowed to go through. I have no trust in Papa John after this experience and will never order from them again.