Papa Johns Pizza

Reviews

• AB

  Alasdair Bain

  6 days ago
  1.0
  Complete rip off and a scam! Do not order from Papa Johns! The menus they send out to you do not have any prices on them. We looked online at the prices and called the store to order. At the end of that call, we were quoted £81.00 for only 3 pizzas with no sides. Somehow, when we queried this, the cost was then dropped to £61.00, which initially we accepted. Still taken back by the costs, we went back online to discover that online the same 3 pizzas were only £49.00. We called the store straight back to ask why, if these could be purchased for £49.00 online, we were being charged £61.00. We were at first informed that we were wrong and had miscalculated, but then after speaking with a manager, they informed us that they have different deals depending on how you choose to order your food. Despite us having called them back within 5 minutes, they point blank refused to cancel the order to allow us to reorder online and claimed that the driver had already left the store. By this time, the order was only 9 minutes old, and we had been quoted a 45 minute delivery. (If this was true, it begs the question: how can any meal that is prepared, cooked, and out the door in under 9 minutes be worth £61.00?) The whole thing is completely ridiculous. They should not be charging people wildly different prices depending on what method they choose to order their food. Noting that some people struggle to use the internet, so in essence, these people will in turn be resigned to having to accept the rip off of higher prices they are charging. This is only a fast food pizza place; we’re not remortgaging a house. When ordering a meal, do not expect to have to employ a financial adviser to help us through the process and should not be required to spend time researching the best and most cost effective way to order my dinner. I know it is 2026, but you should still be able to order a meal and be given a straightforward, fair, and honest price for it. I can’t see any justification in a meal costing up to £30.00 more because it has been phoned through instead of ordered online. Staff should also be advising customers on the call of the drastic price differences before the order is allowed to go through. I have no trust in Papa John after this experience and will never order from them again.
• AS

  Alan Slepy

  Aug 3, 2026
  5.0
  Best Papa Johns Pizza in Town!:-) Always looks and taste amazing!
• TO

  The Original

  Jul 4, 2026
  1.0
  Extremely rude staff members, I was there for collecting the orders and I got delivery bag with me but there’s a girl named Arti or something like that who refused to give me orders. She very rude and arrogant girl. Not happy with this attitude.
• MS

  Muhammad Shahbaz

  Jul 4, 2026
  1.0
  Very bad and rude staff I was here to pick up delivery and I got bag with me but she was very rude girl named Arti
• CA

  Callum Anthony

  Jun 4, 2026
  1.0
  This is a bad Papa John's. I've held off reviewing this one for a while but, over the last two years I've received many substandard pizzas from them were completely lacking in sauce and cheese. Their recent change to using Uber as a delivery company is the last straw. The pizza's I received on my last order were inedible due to the driver taking no care in their transport. The pizzas were completely crushed and moulded into each other in a mess. Unsalvageable. But your pizza elsewhere. Papa John's is good: This one isn't.