SY
Stephen Youngs
Aug 5, 2025
Got our order wrong. Even once corrected, some food was burnt but others undercooked. Won't be going back. Ever.
DB
David Bevan
Oct 27, 2024
Asked for avocado on Sourdough with chilli and a couple of poached eggs on top it sounded delicious , when it came about 30 minutes later,It was normal bread that had not been toasted or had just about seen the toaster. The eggs were freezing cold and there’s no chilly in the avocado sent it back. I think the same eggs were put on top. It was even colder. I eat because I couldn’t be bothered to complain anymore. But I really should’ve got my money back. Absolutely awful. If I could give it less than one star, I would
30 mins waiting for cooked breakfast the egg was raw, beans cold, sausage was pink in the middle my wife had scrambled eggs came out cold sent back absolutely disgusting, three young teenagers running the cafe, get a grip whoever is in charge
RL
Rodger Lock
Oct 24, 2021
All day breakfast was excellent
AW
Amy Wagstaff-Weston
Dec 27, 2018
I would give less than 1 star due to rudeness of the staff member I came into contact with this evening.
At 17:00 I asked downstairs what time the cafe opened till and was told 20:00. Thinking I'd get a cuppa before I collected my shopping as I'd just finished a 6.5 hour car journey I went upstairs to find it empty. As I could hear people working in the back I assumed they were cleaning down and figured I'd sit and read my magazine until someone appeared.
At 17:40 another customer appeared and questioned me if they were open as she had been told they were. Suddenly a older female member of staff appeared and abruptly said they were closed and on Christmas opening times. That tesco do not own the cafe and therefore do not know the times. Surprised I replied they could do with a sign, to which I was told, quite rudely that she did not need a sign as she could talk!
I replied that she can only talk when she's actually there to which she walked into the kitchen area and proceeded to complain about what I'd said to the other staff member who was trying to remove a comp to take downstairs. Again I replied that you can only talk to someone if you are actually there and I had been in the cafe since 17:10. As there was no reply I walked downstairs and reported her behaviour to customer services.
So, if you are an older female staff member with long greying hair (which was loose) working around 17:30 on the 27th December. You were rude and dismissive when I had done nothing to deserve that, suggesting a sign was a genuine comment.