This profile is uncertified and using publicly sourced data
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Business Details
About
Coffee Shop
Born from our local roastery, we are passionate about serving exceptional coffee. We are one of the few UK roasters to exclusively source and roast beans scoring 86+ points, ensuring every cup, from your morning flat white to a delicate pour-over is a true discovery.
Now serving a full brunch and lunch menu, we invite you to settle in and enjoy fresh, locally sourced food alongside your brew. Whether you’re looking for a relaxed breakfast, a quick lunch, or just a warm welcome and a world-class coffee, we can’t wait to see you.
Location
Coffee Gems Artisan Roasters & Coffee Shop
2-3 Market Place, Monkton Park, WIL
SN15 3HE, United Kingdom
Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:30 AM - 5:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.