PubBowling AlleyEvent VenueFamily Style RestaurantRestaurantSteak House
The Queens Head is a traditional 16th century family pub & restaurant based in the delightful town of Ludgershall near Andover in Hampshire. We have many features such as a real log fire, a function room and skittle alley for hire, along with a large secluded garden with play equipment. The Queens Head features the new and exciting BlackRock Grill as well as a seasonal menu and traditional Sunday lunch.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.