This profile is uncertified and using publicly sourced data
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Business Details
About
Tea RoomCafeEvent Venue
Whether you’re coming for a coffee in the morning organising the office party; drinks and nibbles with friends, or a big family gathering, we have everything you need to ensure that your party is the best yet! The Duchess is the old coachhouse building of The Duke Hotel, built over two floors, with a private bar and lounge on the ground floor and a light and spacious dining room on the first floor.
It is a tea and coffe shop in the morning and a function facility in the evening. Perfect for private dinners, weddings, and parties. The Duchess can comfortably accommodate more than 40 people. Enjoy our freshly cooked food and the pleasing experience of being hosted in our beautiful venue.
Let our team do their magic.
Location
The Duchess Lounge - Coffee Shop & tea room
1 Church Road, Hilmarton, WIL
SN11 8SD, United Kingdom
Hours
MondayClosed
TuesdayClosed
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
Saturday9:00 AM - 4:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.