A British chain of supermarkets, specialising in fresh organic produce and quality groceries including own-brand items. At Waitrose & Partners, it is the people who make the difference. Visit our website or your local branch to explore a world of fine food and drinks, household staples and toiletries.
Frequently Asked Questions About Waitrose & Partners
How do I collect my Waitrose Click & Collect order?
You or a family member, friend or volunteer over the age of 18 can pick up your Waitrose grocery Click & Collect order. The person collecting the order must have the order confirmation number and a form of ID with them (either a debit or credit card, passport, driving licence or utility bill). Once you arrive at the shop, please approach the Partner at the welcome desk or store entrance and they will advise on how to make your grocery collection. Don't forget to bring your own carrier bags with you.If you have a problem with an item in your shopping, please contact our customer service team.
How do I Click & Collect a John Lewis & Partners order?
For all questions about Click & Collect, including how and where to collect in a Waitrose & Partners store, please visit the John Lewis & Partners Click & Collect FAQs page.
How do I pay a parking charge notice?
Please refer to the PCN, it should set out what the vehicle registered keeper must do upon receipt of the notice. If you have received a Britannia parking notice charge, payment can be made via the Britannia website, by phone, or post with the remittance slip.
What are the store's opening hours?
You can view your local store’s opening hours be visiting our website and clicking ‘Our shops’.
What are the opening hours during holidays?
Stores may have reduced hours. Please check the hours for your local store by clicking ‘Our shops’ on our website.
How can I use ScanPayGo?
As a registered myWaitrose member, you can use ScanPayGo with the mobile app on your phone. Sign up to become a myWaitrose member by visiting our website.
What’s the store’s policy on returns?
Read about our returns policy on the terms and conditions page of our website.
Does the store sell vegan products?
Yes, our stores sell a wide selection of vegan lines, including our own PlantLiving range.
What type of products does the store sell?
We sell groceries, household items, personal care products and more, both online and in store.
Is there a rewards programme available at the store?
Yes, our myWaitrose account membership helps you save money on the things you love. As a member you’ll enjoy benefits including free hot drinks, exclusive savings, personalised vouchers, free Waitrose magazines and more. To become a member, sign up on our website.
What type of products does Waitrose & Partners Thatcham offer?
Waitrose & Partners Thatcham offers fresh organic produce, quality groceries including own-brand items, household staples, toiletries, and branded products such as Heinz, Lurpak, and Cadbury's.
What are the opening hours of Waitrose & Partners in Thatcham?
The store is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:00 AM to 8:00 PM, and Sunday from 10:00 AM to 4:00 PM. Holiday hours may vary, so please check their website for updates.
Does Waitrose & Partners Thatcham offer home delivery?
Yes, Waitrose & Partners Thatcham offers delivery services with available hours generally from 6:00 AM to 9:00 or 10:00 PM depending on the day. Orders can be placed at their delivery website.
How can I collect my Waitrose Click & Collect order from the Thatcham store?
You or someone over 18 with the order confirmation and valid ID can pick up the Click & Collect order. Upon arrival, approach the welcome desk or store entrance for assistance. Remember to bring your own carrier bags.
Is there a rewards programme available at Waitrose & Partners Thatcham?
Yes, the myWaitrose membership offers benefits including free hot drinks, exclusive savings, personalised vouchers, and free magazines. Sign up on their website.
What services are available at Waitrose & Partners Thatcham?
The store offers customer toilets, car parking including disabled and parent/child bays, cash point, coffee machine, lottery counter, dry cleaning collection, foreign exchange, welcome desk, ScanPayGo, and assistance options like accompanied shopping and carry-to-car service.
Can customers recycle at Waitrose & Partners Thatcham?
Yes, the store supports recycling for electronics, plastic bags, and batteries to encourage sustainability.
What nearby cafes can I visit along with Waitrose & Partners in Thatcham?
Kingsland Cafe and Costa Coffee are nearby options where you can enjoy coffee or a meal before or after shopping at Waitrose.
Are there any nearby pharmacies close to Waitrose & Partners Thatcham?
Yes, LloydsPharmacy and Boots are nearby pharmacies where you can conveniently pick up prescriptions or health products during your visit to Waitrose.
Where can I find nearby services such as dry cleaning or opticians when visiting Waitrose & Partners Thatcham?
Johnsons Cleaners offers dry cleaning services and Leightons Opticians provides eye care near Waitrose & Partners, making it easy to handle multiple errands in the area.
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