Papa Johns Pizza

Reviews

• BY

  Brittany Young

  Sep 1, 2026
  1.0
  Didn’t even receive it, they sent it to the wrong address then claimed it was my fault. £37 down the drain
• GG

  gas3200

  Aug 31, 2026
  1.0
  I placed a delivery order through Uber Eats, and it never arrived. I called the restaurant, and they told me the Uber driver never delivered the order. After checking with Uber Eats, I found out the restaurant's own driver was responsible for the delivery, so it was their driver who failed to bring the order. I called again to at least request a refund. The person who answered continued to give a false account, claiming the delivery driver said he called me and, when I didn't answer, left without delivering the order. I never received a call, and I didn't see anyone outside my house the entire time I was waiting. I'm not sure what actually happened, but I'm very disappointed with how this was handled.
• JM

  Jennie Moreton

  Aug 29, 2026
  1.0
  I ordered food, the uber driver failed to deliver and they wouldn't refund me for the uber drivers failure. They need to use a more reliable delivery service. I have no food and no refund - terrible service
• PJ

  Palak Jaidka

  Aug 20, 2026
  1.0
  Very disappointing experience. I ordered Potato Tots with my pizza, but received Garlic Bites instead. When I contacted the store, they refused to refund the missing item and only offered a free pizza if I order again. Why would I order again after a bad experience? The mistake was theirs, but they offered no reasonable solution. Very poor customer service.
• LL

  ligoku

  May 28, 2026
  1.0
  Called up to ask about allergies and allergens in the kitchen. The person answering seemingly didn't understand the concept of allergies which is highly concerning for the person answering the phones and processing orders to not understand