Greggs is a British food to go brand, specialising in fresh bakes, sandwiches, hot drinks and sweet treats. Founded in 1939, Greggs started out selling eggs and yeast by pushbike, ten years later the first shop opened on Gosforth High Street, in Newcastle. Now, over 80 years later Greggs is a household name thanks to their tasty Sausage Rolls, Steak Bakes, Chicken Bakes, Doughnuts, Yum Yums and freshly ground Fairtrade Coffee. With shops across the UK, you're never far away from a Greggs. And with new offerings like Click + Collect and delivery to your door with Just Eat, it's never been easier to get your flakey fix. The Greggs App gives customers tasty rewards every time they shop. From sandwiches to sweet treats, hot drinks and bakes, each time you buy a product, you'll get a stamp. Collect nine stamps in a category, and the tenth item will be free. New customers can also get a free hot drink of their choice, just for downloading the app. The Greggs Foundation aims to build stronger, healthier communities across nine principle programmes including 'The Breakfast Club programme', which helps primary school children get a nutritious start to their school day. Today there are over 680 Breakfast Clubs across the UK, serving wholesome, free breakfasts to around 44,000 children every school day- that's 8.5 million meals a year.
As a Greggs regular, I was extremely disappointed by my visit to an Edinburgh branch today(27 April, 5:50pm)which was pretty quite when I arrived. The service was dismissive; the staff member(lady) was cold toward me, yet remarkably friendly to the customer immediately following.
I ordered a Vanilla Latte with an extra shot(which I obviously paid extra for), but received what tasted like hot water with a hint of coffee. There was no milk and zero vanilla flavour. It was undrinkable and went straight into the bin.
I strongly suggest staff retraining on both drink preparation and basic hospitality to ensure all customers are treated consistently.
RG
Ruaridh Gilmour
Apr 5, 2026
1.0
Come in occasionally before work. Not once have I been served anything above room temperature. Won't be coming back again after experiencing the same today 👍
NC
Nunzia Citro
Apr 2, 2026
1.0
Rude service from a a girl (tiny, maybe Indian?). Asked to have a piece of Margherita cut in half, she aswered a straight NO. Without saying sorry or explaining why. Fair enough you can't, but customer service is something else!!!
NJ
Nicolas Jarre
Mar 22, 2026
4.0
Nous avons choisi de prendre deux repas avec ma femme pendant notre séjour à Edimbourg, nous avons été surpris par les prix très abordables par rapport aux autres restaurants / snack shop du coin, le choix n'est pas très varié mais les sandwishs sont de bonne qualité tout comme les potatoes !
Petit bémol pour l'ambiance et le non sourire du personnel, j'ai souhaité savoir si le sandwish épicé était moyennement ou très épicé et la réponse "je sais pas".
En dehors de cela, si vous faite attention à votre budget et souhaité prendre un repas de bonne qualité, je vous conseille fortement Greggs :)
Opening times for all Greggs shops can be found on our Shop Finder. Just enter your location into the search bar to find opening times, contact details and available facilities.
What happens to your leftover food?
We’ve been donating unsold food for a long time. Originally our bakeries would team up with large charities who would help distribute it to smaller organisations.
This process remains in place, though we’ve also worked hard to increase the amount of unsold food donated by our shops and we currently support a network of 1,077 local good causes.
In 2022, we redistributed 1,800 tonnes of unsold food through our Outlet shops. A share of the profits from the outlets, totalling £450,000, was then donated back into the communities we serve.
We’re no longer taking new applications for end-of-day food donation partners, but we continue to identify regions where our shops could support a local charitable collection. To find out more or nominate an organisation visit: https://www.greggsfoundation.org.uk/unsold-food-donations.
Why do you have different prices regionally?
It is very common for retailers to have regional prices. This is because the costs of running a business can vary across different parts of the country and in certain locations, for example rent costs. We always keep our prices as low as possible for our customers.
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