Business Details
22-24 Riverwalk, Durham,
DH1 4SL, United Kingdom
Certified by TGI Fridays - Durham - CLOSED • May 24, 2026
About
Certified by TGI Fridays - Durham - CLOSED • May 24, 2026
American RestaurantBurger JointFamily Style RestaurantTGI Fridays
TGI Fridays Durham is permanently closed.
Details
- Accepts reservationsAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by TGI Fridays - Durham - CLOSED • May 24, 2026
Reviews
3.9
254 reviews
5 stars
149
4 stars
34
3 stars
19
2 stars
11
1 star
41
- TGTracey GrahamAug 17, 20245.0What a beautiful place the staff are amazing and so friendly went well out thery way to help you, the food was stunning. Everything was so nice. Yes I will be going back.
- SSSueAug 30, 20234.0Excellent waiting staff. Actual food service very slow. Food ok but limited. Very little vegetarian choice. Children's menu quite good. Good interior. Nice place to go but not cheap.
- CMCatherine MuirAug 3, 20233.0Unfortunately the issues with service haven't been resolved. Whilst the food was good, the very slow service spoilt our experience last night. If serving staff simply had trays things would be much easier!! Carrying 2 portions of chips out at a time, or having to go back for milk (forget teaspoons!) just seems silly. This should be a fun family meal out but instead the kids got bored and restless. When you're spending over £150 for a family of 4 the service needs to match.
- CSCatherine StuartJul 13, 20235.0Our server Chloe I was very nice and friendly. The food was delicious, there were 4 of us dining in and we all enjoyed it. Dessert was delicious as well. I had the smores sundae, would highly recommend it. Service was quick and efficient. Would definitely come back when in Durham next time.
- MDMichael DennisonFeb 18, 20231.0Went the first time and it took 2 hours for our main meal! We had a 2yr old and 4 Yr old and they were demented by the time the food came. They told us they were two chefs down so we gave then the benefit and returned 2 weeks later for ice cream. After 30 minutes they told they had run out of strawberry sauce then a further 15 minutes for the food to arrive. Also the Blueberrys were off. An absolute shambles of a restaurant and won't be returning.
Frequently Asked Questions About TGI Fridays - Durham - CLOSED
How can I make a restaurant booking?
You can make a booking via our website or via the Fridays Rewards app. Head to www.tgifridays.co.uk/find-us to locate your nearest restaurant.
How can I cancel or amend my booking?
You can cancel/change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/. Add your booking reference and select Change or Cancel existing booking, whichever is applicable.
How can I amend my Click & Collect order?
Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken, and in order to limit the amount of orders to keep you and our teams safe. If you wish to cancel an order, please contact the restaurant you placed an order with, and they will process this. Please be aware that refunds take up to three to four working days.
How can I cancel my Click & Collect order?
Please note that orders can only be cancelled if your collection time is at least one hour in the future. If it is less than an hour until your collection time, please call the restaurant at which you placed the order. They will ask for your order number, and once your details have been confirmed our team will process your refund. The money will then be credited back to your account within three to four working days.
Do you have Vegan & Vegetarian dishes?
We offer a range of vegetarian and vegan options, which can be found on our menu pages. Please be assured that we take necessary steps to avoid cross contamination in our kitchens. However, it is not possible to guarantee that dishes are 100% free from inadvertent traces of non-vegan or non-vegetarian substances as we produce vegan dishes and meat dishes in the same kitchen.
Do you offer Halal?
At this current time we do not offer a Halal option
What to do if I am ill and/or experiencing symptoms of COVID-19?
The safety of our team and guests is of utmost priority — we kindly ask that you do not attend our restaurants to use the Click & Collect service if you are ill and/or experiencing symptoms of COVID-19. If you have already booked with us please cancel your order/reservation.
Is the TGI Fridays in Durham currently open?
TGI Fridays Durham is permanently closed.
How can I make a booking at TGI Fridays?
You can make a booking via the Fridays Rewards app or on their website at www.tgifridays.co.uk/find-us to locate your nearest restaurant.
What should I do if I need to cancel or amend my restaurant booking?
Visit https://www.tgifridays.co.uk/book-a-table/ and use your booking reference to change or cancel your reservation.
Can I amend a Click & Collect order after placing it?
No, orders cannot be amended after placing as payment is taken immediately. To cancel, contact the restaurant directly; refunds take three to four working days.
Does TGI Fridays offer vegan and vegetarian dishes?
Yes, there is a range of vegetarian and vegan options on the menu, but cross contamination cannot be completely guaranteed as all dishes are prepared in the same kitchen.
Are halal options available at TGI Fridays Durham?
Currently, TGI Fridays Durham does not offer halal options.
What payment methods are accepted at TGI Fridays Durham?
They accept Android Pay, Apple Pay, cash, Mastercard, and Visa.
What safety measures are recommended if I have COVID-19 symptoms?
Do not visit the restaurant or use Click & Collect if you are ill or experiencing symptoms. Please cancel any existing orders or bookings.
What nearby places can I visit around the Durham TGI Fridays location?
Nearby places include The Riverwalk shopping center and bar, Zaap Durham Thai restaurant, and Bonappefeet nail and beauty salon, providing options for dining, shopping, and pampering before or after your visit.
Where can I park when visiting the area near TGI Fridays Durham?
The Gates shopping center offers parking facilities nearby, making it convenient for visits to TGI Fridays or other local businesses.
Are there other dining options near TGI Fridays Durham?
Yes, nearby dining options include Estabulo Rodizio Bar & Grill (Brazilian cuisine), Lazeez Falafel Salad Bar (Middle Eastern), and The Food Pit pub and restaurant, offering a variety of cuisines to choose from.
Brand Certified Facts from TGI Fridays - Durham - CLOSED
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Certified May 24, 2026Yext Knowledge Graph
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