At Hickory’s Smokehouse Cannock we’re open & smokin’ 8 days a week. Join us to discover the flavours & hospitality of the Southern States in our authentic American BBQ smokehouse. We’re here for all thing barbecue… think 16-hour smoked meats, trays & platters built for sharing plus cold beer, hand-shaken cocktails & more! There’s even a cinema room & outdoor play area for the little ones. Our garden is the perfect space to kickback & relax with a drink in hand this summer. So, whether you’re joining us for brunch, lunch, dinner or just drinks we’re ready to bring a taste of the Southern States to you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.