Brand Certified
McDonald's
3.5(2,763 reviews)
Certified by McDonald's • Jun 21, 2026
Business Details
New Inn, Pontypool, TOF
NP4 0XB, United Kingdom
Certified by McDonald's • Jun 21, 2026
+44 1495 756084
Certified by McDonald's • Jun 21, 2026
https://www.mcdonalds.co.uk
Certified by McDonald's • Jun 21, 2026
About
Certified by McDonald's • Jun 21, 2026
Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's New Inn Pontypool.
Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's New Inn Pontypool and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more!
Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app.
Next time you’re looking for a treat, head to McDonald's New Inn Pontypool . We look forward to serving you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by McDonald's • Jun 21, 2026
Hours
Certified by McDonald's • Jun 21, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
3.5
2,763 reviews
5 stars
961
4 stars
634
3 stars
505
2 stars
195
1 star
468
- ZVzowie vaughan3 days ago1.0This place is absolutely shocking, I don't know what kind of people you have working there but they can't get a simple order right, and it isn't a one off it's every single time something is wrong. order on the app and you are still waiting around then when you get your order absolutely shocking service
- LLLouise5 days ago2.0If you ask for extra pickles they give you no pickles. Every time.
- DKDavid KovacsJun 13, 20265.0Fast and accurate service on a big order. Nice to see.
- JBjames bolemMay 25, 20265.0The best Mac D I have visited, the manager came our and asked us if everything was ok . A refreshing change and good customer service . Well done
- MGMohamed GasmiMay 21, 20265.0I would like to leave a compliment for Eileen from Customer Care. She looked after us really well, gave us everything we needed and cleaned the table for us. She was very kind, polite and helpful, and she made our visit much nicer. Please pass this compliment to her and her manager. She deserves to know her good service was appreciated. Thank you.
Frequently Asked Questions About McDonald's
What time is Breakfast served?
Our breakfast menu is served until 11.00am.
In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.
What time is Lunch and Dinner served?
McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.
What is McDelivery®?
Need a night off cooking? Your favourites, delivered.
You can now order McDelivery® through the McDonald's app!
Order through the My McDonald’s app, Uber Eats or Just Eat and we’ll bring it to you.
What is MyMcDonald’s app?
This is your McDonald’s favourites, ordered your way.
You can order on McDonald's app for;
McDelivery® - Your favourites, delivered.
Order Ahead - Want to make your breakfast AND your 9am? Why not order ahead with the McDonald’s app?
Click & Serve - How about getting your McDonald’s favourites without even having to leave your car?
Table Service - How about a little bit of ‘me time’ with Table Service? Place your order through the app and let us come to you.
Drive-thru - Fancy a cheeky late-night win? Order before you set off and just share your generated code at the Drive-thru – simple!
What is MyMcDonald’s Rewards?
We are excited to be trialling our new Rewards program MyMcDonald’s Rewards in a number of selected restaurants. You can now earn points with every order and redeem them for rewards! Download the MyMcDonald’s app to get started.
Where can I find McDonald's Deals and Offers?
We love looking for ways to treat you, from student offers, to redeemable rewards in the My McDonald’s app.
Make it a McDonald’s Monday!
Give yourself a little lift each Monday with our weekly offer. T&Cs apply. This offer is only available for mobile orders. Pick-up via Drive-Thru, Click & Serve or Table Service… or get it delivered straight to your door!
How can I find out about working at McDonald’s?
At McDonald’s, we’re proud to employ great people who are passionate about their jobs. But they’re all different. Some want to improve their prospects. Others want a job that fits round their family life. And some just want to earn a bit of extra cash working with good, friendly people at a place where they can grow. Everyone who works here wants and needs different things. And no matter who you are, what you need and where you’re going, McDonald’s can be a part of it.
Find out more by visiting our website
Halal food at McDonald’s?
We’re always looking at ways to improve our product offering for customers, but at this time McDonald’s does not serve Halal Food.
What are the opening hours of McDonald's New Inn Pontypool?
McDonald's New Inn Pontypool is open 24 hours a day, 7 days a week, from Monday to Sunday.
What meals are served at McDonald's New Inn Pontypool?
This location serves breakfast, lunch, dinner, and late-night meals.
How can I order food ahead from McDonald's New Inn Pontypool?
You can order ahead using the MyMcDonald’s app which offers options like McDelivery®, order ahead, Click & Serve, Table Service, and Drive-thru ordering.
Does McDonald's New Inn Pontypool offer delivery and pickup services?
Yes, McDonald's New Inn Pontypool offers both in-store pickup and delivery services.
What payment methods are accepted at McDonald's New Inn Pontypool?
Payments can be made via American Express, Android Pay, Apple Pay, cash, Diners Club, Maestro, Mastercard, and Visa.
Is McDonald's New Inn Pontypool wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms, but it does not have a wheelchair accessible elevator.
Does McDonald's New Inn Pontypool serve vegetarian and children's menu options?
Yes, the restaurant serves vegetarian food and offers a children's menu, welcoming families and children.
Are there nearby places where I can get fuel or convenience items when visiting McDonald's New Inn Pontypool?
Yes, nearby you can find Shell gas stations and Spar convenience stores, which are convenient for refueling or grabbing essentials before or after your meal at McDonald’s.
What other fast food options are near McDonald's New Inn Pontypool?
Nearby fast food options include Greggs bakery, Subway sandwich shops, and KFC for chicken meals, providing a variety of dining choices in the area.
Are there accommodation or educational facilities near McDonald's New Inn Pontypool?
Yes, the Best Western Pontypool Metro Hotel is nearby for accommodations, and Y Prentis college offers vocational and technical education close to the McDonald's location.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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