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McDonald's

3.6
(1,524 reviews)

Business Details

14/20 North Walk, Cwmbran, TOF
NP44 1PR, United Kingdom
+44 1633 876476
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's 14/20 North Walk Cwmbran. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's 14/20 North Walk Cwmbran and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's 14/20 North Walk Cwmbran . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
14/20 North Walk, Cwmbran, TOF
NP44 1PR, United Kingdom

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.6
1,524 reviews
5 stars
534
4 stars
369
3 stars
259
2 stars
126
1 star
236
  • SG
    Sri Gopal
    4 days ago
    1.0
    I had a disappointing experience today. My order was not showing in the display, but nobody called my name or number. When I politely approached to ask about it, a team member named Amanda spoke to me in an extremely rude and disrespectful tone, telling me to move aside while she was packing other orders. I understand that the team was busy, but there is no excuse for speaking to customers that way. A simple, polite explanation would have been enough. Very poor customer service.
  • DC
    Debbie Cooper
    Sep 18, 2026
    5.0
    Manager was so nice, it was late at night and I had food to take to the hospital, he was so lovely, put extra tops on the drinks so they wouldnt spill.
  • KW
    Kim Williams
    Sep 6, 2026
    1.0
    Not real food, keep it for a year it doesn't change shape, colour or texture, it doesn't even go mouldy. This is what many feed their kids
  • DD
    Daisy
    Sep 3, 2026
    2.0
    i want my milkshake 😡😡😡😡😡😡
  • LJ
    Lottie Jones
    Sep 2, 2026
    1.0
    Honestly, one of the worst experiences I’ve had at McDonald’s in Cwmbrân. The service was extremely disappointing from start to finish. Staff seemed uninterested, the wait was far too long, and there was very little communication or urgency when dealing with customers. It felt like nobody was particularly bothered about whether orders were correct or whether customers were actually happy with the service. The food was just as disappointing. By the time it arrived, it was nowhere near the standard I’d expect from McDonald’s. The food didn’t seem fresh, and the overall quality was poor. Everything felt rushed and careless rather than properly prepared. For what you pay nowadays, you expect your food to at least be hot, fresh and served correctly. The biggest issue was the lack of attention to detail. When you’re paying for a meal, you shouldn’t have to chase staff, wait excessively or wonder whether your order has actually been prepared properly. The whole experience was frustrating and left me wishing I’d gone somewhere else. I understand that restaurants can get busy, but being busy shouldn’t mean the service and food quality are allowed to drop this much. There needs to be much more attention given to customer service, order accuracy and the quality of the food being served. One star from me. Very disappointing, and unfortunately I won’t be rushing back.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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