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Subway

3.5
(177 reviews)

Business Details

+44 1708 860931
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, Lakeside Shopping Centre, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
Lakeside Shopping Centre, West Thurrock, THR
RM20 2ZJ, United Kingdom

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 5:00 PM

Menu

1 menu · 187 items

Explore offerings from Subway on Lakeside Shopping Centre in West Thurrock, with popular all-day breakfast, create your own wrap, dips, and treats available at this location.

Subway 66355-0 Menu en-GB

187 items

Reviews

3.5
177 reviews
5 stars
79
4 stars
26
3 stars
17
2 stars
7
1 star
48
  • JF
    Jena Ford
    Sep 24, 2026
    5.0
    Came here and had a tuna footlong sub, I also added on a drink and a packet of crisps. They have touch screens self service and you can also order and pay at the kiosk. My food was ready quickly due to no Ques. The price came to around £11 so it was a good price for lunch.
  • NS
    Neha Savant
    Sep 13, 2026
    1.0
    Worst service I ever had. I was speaking with my family and my husband wants to see the salad on FaceTime, so my camera was facing the salad and sauce. Suddenly the staff named Sakshi Badgajar said you cant take my video with my permission. I already showed her that it was video call and my camera was facing the salad. She was saying you can't show my face on face time as well. The way she behaved was very much unprofessional which I have not expected from Subway.
  • SC
    Summer Cristl
    Aug 30, 2026
    1.0
    ⭐ Very disappointing customer service I had a very unpleasant experience at this Subway because of the way a staff member, Mayohi, spoke to and treated us. I have been coming to this branch for at least 16 years and never encountered behaviour like this. From the moment we walked in, she appeared to be smirking and seemed to have an attitude towards us. I asked for a sandwich without meat. To make things easier, I explained at least three times that I wanted something without meat. As I wasn’t sure she understood what I was asking for, I tried to simplify it by saying that I wanted a BMT but without the meat, and that I was happy to pay the full BMT price. I was not asking for anything complicated — I simply wanted the sandwich prepared without meat. Instead of calmly explaining that this wasn’t something she could do, she became increasingly argumentative. She kept raising her voice and became louder and more hostile towards us. At one point, her behaviour became so uncomfortable that my 10-year-old daughter actually asked me if everything was alright. What made the situation even worse was that she continued protesting rather than trying to resolve the issue politely. She also appeared to be swearing which was extremely disrespectful and completely inappropriate when dealing with customers. I understand that a BMT normally contains meat — that was never the issue. I was simply trying to explain what I wanted and was willing to pay the BMT price. If the request couldn’t be accommodated, she could have simply said so politely. Customers should not be made to feel intimidated or uncomfortable when ordering food, especially in front of their children. The food may be fine, but customer service like this is unacceptable. I hope management addresses the way customers are spoken to and treated.
  • SM
    Suraiya Miah
    Jul 3, 2026
    1.0
    Very bad service
  • LM
    Lindsy Morren
    May 13, 2026
    1.0
    I'm recovering from surgery and my mother was with me, who has physical issues. I can barely eat anything, I don't have many choices at all. We wanted to grab a simple Subway for dinner after watching a film (just after 8). We struggled to find Subway and we walked slowly due to my situation and my mother's physical issues, so it was getting closer to their closing time. I asked my partner, who was supposed to be doing something else, to rush to them to get us dinner while we rested (we had to). He stood at Subway 10 minutes before 9 pm, to be told they wouldn't serve him. He kindly explained my situation, that I need an extremely simple sandwich and they still refused. As a result, I had to eat something that I'm not supposed to eat. I was sick all night and the following morning because of it. Customer service should be your top priority, not making sure you get out at 9 on the dot (or earlier).

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