Flame & Ice is a Halal joint, offering mouth-watering fresh & juicy Burgers, Desserts and Thick Shakes. Our concept is to to bring a fresh approach & original flavours to every product we serve. We are dedicated to bringing the freshest ingredients and add our secret recipes to the products sealing in the flavours topped with love so every customer can enjoy the real goodness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.