Certified by TGI Fridays - Ashton-under-Lyne - CLOSED • Aug 16, 2026
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Reviews
3.4
1,159 reviews
5 stars
448
4 stars
189
3 stars
144
2 stars
118
1 star
260
CC
Collette Carroll
Jan 3, 2026
1.0
Went for a 9 year old birthday waited over an hour for food came out discusting
Brought out wrong order for our boy then when the rite food order came out it was dry he couldn’t eat it
The steaks we orderd was not cooked properly we told the waitress about our complaint said we couldn’t eat it
She said Oki doki then we left.
Awful experiance absolutely ruined our boys
birthday we left & went to the restaurant next door.
If I could give no star I would.
CP
Charlotte Parnell
Dec 1, 2025
1.0
Closed.
AM
Amanda Mansfield
Nov 1, 2025
1.0
Worst EVER experience in a restaurant.
Had ma reservation, arrived 5 minutes before our reservation time. We were not greeted when we arrived. The restaurant was not busy, servers were around & saw us waiting to be seated. Signs up informing patrons that due to recent walk outs payment was required upfront.
After waiting 5 minutes, we were seated, Drinks order taken & manager took Dietary order, drinks arrived, then more drinks arrived & given to us, did not ask if we wanted the extra drinks just gave them to us “as they’d be poured down the drain”.
30 minutes after arrival, dietary starter eventually arrived cool & not properly cooked, delivered by manager, 10 minutes later manager passed out table to seat other guests & noticed our table only had the one starter, few more minutes passed with servers standing around by kitchen on phones & carrying sharp knife through main restaurant with no regard for customers or children. Second starter arrived stone cold & stale (nacho’s).
20 minutes later after napkins had been sat on the starter plates indicating they were not being eaten & our table had been passed many times by different servers. (We had been ignored by each & every one of them) & (other patrons had been seated & been given their main meals). Eventually the manager appeared with the dietary main & a steak knife (no fork), by this time we had been in the restaurant 50 minutes. Another 10 minute wait & the regular main hadn’t arrived, still no acknowledgment from anyone & we had had enough. We had been in the restaurant for 65 minutes & left, telling the manager on the way out exactly why we were leaving & why we were not paying, (despite the signs we had not been asked to pay upfront, yet we saw others asked to do so).
We chose TGI Fridays because we like their food & never had an issue before.
This has ruined it.
It was by far the worst experience we have ever had in any restaurant.
NN
Natalia
Aug 29, 2025
5.0
John boy who works at ashton branch is absolutely amazing! Works at a fast paste and is so lovely in general. You need more staff like him as unfortunately i cant say the same about any one else there
Just to be clear my 5 star review is for john boy
MD
Matt D
Sep 6, 2024
1.0
Left hungry and annoyed.
Sat immediately, took 15 minutes for anyone to get us drinks or take an order (we had to ask). Food took 45 minutes to arrive without explanation. Fajitas were £25, so I was expecting something special/filling (it really wasn't- not much meat, and quite fatty). No guac, not told until it arrived. Tiny salsa pot and when asked if I could get some extra salsa, told I'd be charged by the first waitress, until i pointed out the lack of guac to the barman who then came back with Salsa.
We did get refill drinks but had to ask all bar 1 time for a top up.
Overall, £50+ for 2 "mains" and a couple of soft drinks. Pretty poor value and got a mackies after to fill the void.
Wings and chips was the alternate main which was fine...but £20.
Can't say I'd be back. Friendly enough staff but a bit naff all round.
Frequently Asked Questions About TGI Fridays - Ashton-under-Lyne - CLOSED
How can I make a restaurant booking?
You can make a booking via our website or via the Fridays Rewards app. Head to www.tgifridays.co.uk/find-us to locate your nearest restaurant.
How can I cancel or amend my booking?
You can cancel/change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/. Add your booking reference and select Change or Cancel existing booking, whichever is applicable.
How can I amend my Click & Collect order?
Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken, and in order to limit the amount of orders to keep you and our teams safe. If you wish to cancel an order, please contact the restaurant you placed an order with, and they will process this. Please be aware that refunds take up to three to four working days.
How can I cancel my Click & Collect order?
Please note that orders can only be cancelled if your collection time is at least one hour in the future. If it is less than an hour until your collection time, please call the restaurant at which you placed the order. They will ask for your order number, and once your details have been confirmed our team will process your refund. The money will then be credited back to your account within three to four working days.
Do you have Vegan & Vegetarian dishes?
We offer a range of vegetarian and vegan options, which can be found on our menu pages. Please be assured that we take necessary steps to avoid cross contamination in our kitchens. However, it is not possible to guarantee that dishes are 100% free from inadvertent traces of non-vegan or non-vegetarian substances as we produce vegan dishes and meat dishes in the same kitchen.
Do you offer Halal?
At this current time we do not offer a Halal option
What to do if I am ill and/or experiencing symptoms of COVID-19?
The safety of our team and guests is of utmost priority — we kindly ask that you do not attend our restaurants to use the Click & Collect service if you are ill and/or experiencing symptoms of COVID-19. If you have already booked with us please cancel your order/reservation.
How can I make a booking at TGI Fridays - Ashton-under-Lyne?
You can make a booking via the website or the Fridays Rewards app by visiting www.tgifridays.co.uk/find-us to locate your nearest restaurant.
What is the process to cancel or amend my booking?
You can cancel or change your booking by visiting https://www.tgifridays.co.uk/book-a-table/, entering your booking reference, and selecting the appropriate option.
Can I amend a Click & Collect order once it is placed?
Amendments are not possible after placing an order due to payment processing and safety measures. To cancel, contact the restaurant directly; refunds take three to four working days.
What should I do if I want to cancel my Click & Collect order?
Orders can be cancelled if collection time is at least one hour away. Otherwise, call the restaurant with your order number for a refund, which takes three to four working days.
Does TGI Fridays - Ashton-under-Lyne offer vegetarian and vegan dishes?
Yes, a range of vegetarian and vegan options are available, with precautions taken to avoid cross contamination, though complete guarantees cannot be given.
Are there any Halal options at TGI Fridays - Ashton-under-Lyne?
Currently, Halal options are not offered.
What should I do if I am experiencing symptoms of COVID-19 and have a booking?
Please do not attend the restaurant or use Click & Collect services if ill or showing symptoms. Cancel your order or reservation promptly.
What are the opening hours of TGI Fridays - Ashton-under-Lyne?
The restaurant is open Monday to Thursday and Sunday from 10:00 to 22:00, and Friday to Saturday from 10:00 to 23:00.
Are there nearby entertainment options to visit before or after dining at TGI Fridays?
Yes, the Ashton Leisure Park and Hollywood Bowl Manchester offer bowling and family fun options close to the restaurant, perfect for an outing.
What nearby restaurants can I visit if I'm exploring dining options around Ashton-under-Lyne?
Nearby restaurants include Frankie & Benny’s, Miller & Carter steakhouse, Bella Italia Ashton, and wagamama Manchester Ashton Moss, offering diverse cuisines.
Is there convenient nearby parking available when visiting TGI Fridays?
Yes, parking options nearby include ParkBee NL and ParkBee Village Hotel - Ashton Manchester, making it easy to access the restaurant by car.
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