Five Guys Burgers and Fries Swindon

Reviews

• BM

  Bobby Mezei

  1 day ago
  5.0
  Really nice food, a bit pricey but is worth it,
• SS

  Sharon Selby

  Jun 23, 2026
  1.0
  Would give zero if we could, my partner just came into the five guys in the outlet swindon, to get burgers and fries, ordered plain fries, they came our with all sorts of crap on them, spicy too, I have food allergies, that's why we ordered plain. They weren't even cooked, disgusting, the burger was tasteless and was not again not cooked very well. Tasted truly awful, will never use five guys again, repulsive.
• RR

  Robert Miller (Robbie1969)

  Jun 1, 2026
  5.0
  First ever and loved it. A++
• DP

  Daren Pickett

  May 15, 2026
  4.0
  Expensive lunch but plenty of it. Always the same good food just a bit pricey.
• NN

  Nathan

  May 9, 2026
  1.0
  Absolutely appalling customer service and one particular rude member of staff, we had a free fries voucher and had ordered a burger and drink. The app said “this voucher entitled you to one free portion of little or regular fries with the purchase of any burger hotdog or sandwich, excluding kids meals when a valid five guys rewards QR code is scanned” once we scanned said QR code on self service till, we we’re not given said ‘free fries’. When we queried about this, we were met with the most disgruntled staff member who clearly wasn’t taught any respect, he said “you can’t just assume thats how it works” when we were following instructions on the app and was not aware we had to ADD the fries manually to the order to get them for free. If only we had been given good customer service we wouldn’t be writing this review. I’m sure this is not how you were trained on your induction. Treat customers with respect and perhaps we would be more understanding on how the system works. This seems to be a reoccurring issue with this particular store as we were also shouted at by an employee not too long ago. I hope that this attitude is sorted and not carry a chip on your shoulder about life. Don’t be sorry, Be better.