Great Service. Staff extremely helpfull and Friendly. Great experience
MW
Mike Williams
Dec 21, 2020
3.0
Food is over priced
RK
Ryan Kerins
Nov 26, 2018
2.0
Table of 12. Very poor service.
Drinks took around 15min to come to the table and some were missed off. We then subsequently sat with empty glasses for 45min without anyone offering another around of drinks before we prompted them to.
As only 4 of the party had starters we asked all food came out at same time, we were thats told fine. This did not materialise, starters came with mains say 20-30min later. So the waitress didn't relay the message or someone in the kitchen forgot.
My steak was without doubt one of the worst cuts I could remember having. I asked for it medium rare and it came close to well done. Tough as anything and full of gristle. Very little flavour.
Another member had a side missed from their plate. We raised this and it came out 10min later when the meal was nearly finished. A free drink was offered, but it's not the point.
Not one to complain so didn't say anything in the restaurant, but extremely disappointed.
Another point.... your cocktails are terrible. No alcohol and way too much sugar. Vile.
CB
Craig b
Apr 29, 2018
5.0
Great experience here , very quick service and polite staff , the Bruce Lee burger I had was perfectly cooked along with the sweetpotatoe fries, we also had a mojito cocktail and a bubblegum daiqure witch were both also very flavorsome, for four of us the bill came to around 60 pound witch for the experience I think is pretty much about right, I was also a bit worried that they would add a service charge at the end witch would have changed the experience for me but thankfully it didn't, will be going back here again soon with my niece and famly for her birthday can't wait!!!
Frequently Asked Questions About TGI Fridays - Swansea - CLOSED
How can I make a restaurant booking?
You can make a booking via our website or via the Fridays Rewards app. Head to www.tgifridays.co.uk/find-us to locate your nearest restaurant.
How can I cancel or amend my booking?
You can cancel/change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/. Add your booking reference and select Change or Cancel existing booking, whichever is applicable.
How can I amend my Click & Collect order?
Unfortunately, you will not be able to amend an order after placing it as payment will have already been taken, and in order to limit the amount of orders to keep you and our teams safe. If you wish to cancel an order, please contact the restaurant you placed an order with, and they will process this. Please be aware that refunds take up to three to four working days.
How can I cancel my Click & Collect order?
Please note that orders can only be cancelled if your collection time is at least one hour in the future. If it is less than an hour until your collection time, please call the restaurant at which you placed the order. They will ask for your order number, and once your details have been confirmed our team will process your refund. The money will then be credited back to your account within three to four working days.
Do you have Vegan & Vegetarian dishes?
We offer a range of vegetarian and vegan options, which can be found on our menu pages. Please be assured that we take necessary steps to avoid cross contamination in our kitchens. However, it is not possible to guarantee that dishes are 100% free from inadvertent traces of non-vegan or non-vegetarian substances as we produce vegan dishes and meat dishes in the same kitchen.
Do you offer Halal?
At this current time we do not offer a Halal option
What to do if I am ill and/or experiencing symptoms of COVID-19?
The safety of our team and guests is of utmost priority — we kindly ask that you do not attend our restaurants to use the Click & Collect service if you are ill and/or experiencing symptoms of COVID-19. If you have already booked with us please cancel your order/reservation.
Is the TGI Fridays restaurant in Swansea currently open?
TGI Fridays Swansea is permanently closed and no longer serving customers at this location.
How can I make a restaurant booking at TGI Fridays?
You can make a booking via the TGI Fridays website or the Fridays Rewards app by locating your nearest restaurant at www.tgifridays.co.uk/find-us.
What is the policy for canceling or amending restaurant bookings?
You can cancel or change your restaurant booking by visiting https://www.tgifridays.co.uk/book-a-table/ and using your booking reference to modify or cancel your reservation.
Can I amend or cancel my Click & Collect order at TGI Fridays?
Unfortunately, orders cannot be amended after placing due to payment processing. To cancel an order, contact the restaurant if your collection time is at least an hour away. Refunds take three to four working days.
Does TGI Fridays offer vegan and vegetarian dishes?
Yes, TGI Fridays offers a range of vegetarian and vegan options, but cannot guarantee 100% avoidance of cross-contamination as both vegan and meat dishes are prepared in the same kitchen.
Does TGI Fridays provide halal food options?
Currently, TGI Fridays does not offer halal options on their menu.
What should I do if I have symptoms of COVID-19 and have a booking?
If you feel ill or have COVID-19 symptoms, please do not attend the restaurant and cancel any existing booking or Click & Collect order to keep everyone safe.
Are there any nearby hotels close to the TGI Fridays Swansea location?
Yes, the Premier Inn Swansea City Centre hotel and Premier Inn Swansea City Centre are nearby, convenient for visitors looking to stay close to the city center.
What nearby entertainment options can I enjoy around the former TGI Fridays Swansea?
Nearby entertainment venues include Fiction Swansea and LEVEL 17 Swansea dance clubs, as well as Socialdice - Board Game Cafe, perfect for evening fun before or after dining in the area.
Where can I find other American or family-style restaurants near the closed TGI Fridays in Swansea?
Restaurants like Frankie & Benny’s and Harvester are nearby, offering similar dining experiences and family-friendly atmospheres.
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