After travelling Southern USA to experience and research different smokehouse meats, we found ourselves an official pit-master and opened our first Cattle & Co Smokehouse in South Wales.
Since then we’ve been immersing ourselves, learning the art of the smoker.
We’re passionate about the flavours, texture and quality of the meat and we know the smoker is the key.
Now we’re sharing this Cattle & Co Smokehouse experience with you.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.