Well what can I say originally they were going to get 2 at a push 3 stars. The app went from order created to order in the oven at a normal expected pace completely skipped the on way part and went straight to delivered which panicked me as I'm at a hotel. I called they said it's out for delivery so I thought I'd wait outside. 20mins later I called again and they said 10mins so I thought ill wait inside and wait for a call 20mins gone again and I phoned and the guy on the phone said he didn't know what happend and that he was my first drop and he was on his way 5mins later he turned up really pleasant polite and apologised and said not to trust the tracker. Took my food up opened It all and the only reason I go to papa johns is the special garlic sauce I ordered, no where to be seen so called again and said either refund or send it as didnt want my dinner getting cold and they said will send it so put my dinner on hold and. 5mins later they turned up apologised and gave me a free bottle of tango which was very much appreciated as in a basic hotel they dont tend to have fridges and its nice to have a cold fizzy drink with your meal
EC
emma chaplin
May 16, 2026
1.0
Waited nearly 2 hours for delivery drive was outside my house then drove off, called the store twice and was on hold for over 6 minutes while they called the driver.
DH
Daniel Horton
May 9, 2026
5.0
Mega food and ordered and received within 10 minutes on our way home ……..Cheers Papa John legend 😉😂
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