Location.com logo
Brand Certified

McDonald's

3.5
(3,076 reviews)

Business Details

+44 1782 201445
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Festival Heights Retail Park Stoke On Trent. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Festival Heights Retail Park Stoke On Trent and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Festival Heights Retail Park Stoke On Trent . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Festival Heights Retail Park, Stoke On Trent, STS
ST1 5SJ, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

4 menus · 344 items

Explore offerings from McDonald's on Festival Heights Retail Park in Stoke On Trent, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.5
3,076 reviews
5 stars
1,111
4 stars
630
3 stars
507
2 stars
211
1 star
617
  • FM
    Fay Moran
    5 days ago
    2.0
    Went to festival park McDonald's following a huge refit. Not enough screens to order resulting in long queues, table app didnt work, once food actually arrive no onion on burger no milkshakes as normal. Having spent thousands on the refit someone really should have thought this is a really busy branch we need plenty of screens and someone should be checking the app from a customers point of view does it work is it easy to use etc
  • LG
    Lilian Grace
    Aug 6, 2026
    1.0
    Drive through service was slow .Delivery drivers going up to the drive through window infront of cars going through the drive through to collect orders could be dangerous. Staff at window were not attentive and decided to encourage drivers to walk infront of cars to collect the orders .Overall the worst McDonalds experience.
  • BB
    B
    Aug 5, 2026
    1.0
    Absolutely awful experience. We waited 45 minutes in the drive-thru waiting bay, only to be given someone else's order. The delay was unacceptable, and there was no excuse for such poor service. They don't deserve even one star. If you're in the area, save yourself the frustration and go to the McDonald's in Fenton instead.
  • BB
    B
    Aug 1, 2026
    1.0
    Horrendous. Honestly they don't deserve not even 1 star unfortunately. Drive tru, waiting time in the bay park 45 minutes and they mixed our order with other people's order..Sad but true.I highly recommend the one in Fenton.
  • CS
    Cheryl Simpson
    Jul 31, 2026
    3.0
    Unfortunately we had to wait 50 minutes for our food and had to ask three times where it was as our number had gone off the info board. We weren't the only ones with long waits either. When our order eventually arrived, the wait had put us off the food. Also the fries were pale and my partner said his Big Mac wasn't good, which is unusual for him. On reflection we should've asked for a refund after 30 mins wait. It would've been quicker to order from home, as the delivery guys seemed to be busy.

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others