Domino's Pizza - Stoke-on-Trent - Hanley

Reviews

• CB

  Craig Breeze

  5 days ago
  2.0
  Arrived extremely quickly for an order which you would think was great. Had to finish it off in my own oven and even after that the taste is worse than shop bought frozen
• TN

  tony nock

  Oct 1, 2026
  1.0
  Why deliver 40 leaflets though are letter box when theres only 3 flats
• JC

  Josh Cartmail

  Sep 28, 2026
  5.0
  Super fast service, food was brilliant.
• AR

  Angela Raynes

  Aug 25, 2026
  1.0
  Don't accept cash so went elsewhere
• JB

  Josephine Barker

  Aug 20, 2026
  1.0
  We very rarely order pizza, but tonight we ordered Domino’s for my mum’s birthday. There were six of us and the order came to around £50. The delivery arrived incredibly quickly — around 15 minutes — but unfortunately the food reflected that speed. The sides were undercooked and had to be put into the air fryer before they were even remotely edible. Both pizzas were also severely undercooked. The dough was still practically raw, the cheese was barely melted and one of the pizzas had clearly been thrown around during delivery, with the sauce leaking out of the sides. My dad took one bite and spat it out, and the rest of us didn’t even feel comfortable attempting to eat them. We contacted the store and were offered replacements, but after seeing the condition of the original pizzas, we simply didn’t want to risk another order. The pizzas ended up in the bin and we’re now waiting for our refund, which we’ve been told could take up to a week. Unfortunately, this isn’t an isolated experience for us. We’ve now had poor experiences with multiple local Domino’s stores, and none have delivered a pizza we’d consider worth the money. It’s also worth mentioning how expensive Domino’s has become for what you actually get. For nearly £50, the quality was extremely poor, and honestly you would be much better off buying a good-quality pizza from a supermarket for a fraction of the price and far less hassle. It’s particularly disappointing when you’re ordering for a birthday and expecting a simple meal everyone can enjoy. Based on the reviews, it seems we’re certainly not the only customers who have been disappointed with the quality. Sadly, after tonight, we’ll be taking our business elsewhere.