The Shrewsbury Arms is a delightful traditional pub with a wide range of real ales and ciders on offer via 10 hand pulls. Cobs are freshly made and available to complement ales. Three open log fires provide a cosy ambience in colder weather. There is a lovely outdoor drinking area and heated smoking shelter . The conservatory is available for function use and TV viewing. Stafford Rail station is a ten minute walk away and buses number 9 and 101 stop nearby. Traditional pub games are available. Over 18’s only please – no children. Well behaved dogs on leads are welcome.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.