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Subway

2.9
(121 reviews)

Business Details

+44 1782 626221
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantDeliSalad ShopAmerican RestaurantVegetarian RestaurantVegan RestaurantSubway
At your local Subway®, Keele Services, 3 Mile Lane, Keele, when we say you can Make It What You Want ®, we really mean it. Create your own sub, salad or wrap and fill it with everything that you love. Fancy something meaty but want to hold off on the olives? Sure. Want to turn up the heat with extra hot sauce? No problem. Want extra cheese on top of extra cheese? If that’s what you like! Choose from our delicious range of meats or plant-based alternatives, topped with tasty cheeses, freshly cut veggies, and finished with a choice of our signature sauces. All Subway® stores are independently owned with talented Sandwich Artists™ ready to take your order in-store, for collection via our Subcard® app, or delivered straight to your home via our friends over at Just Eat, Uber Eats or Deliveroo. So go meaty, go plant-based, go spicy, go saucy, or just go ALL OUT.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughNot available

Location

Subway
Keele Services, 3 Mile Lane, Keele, Newcastle-Under-Lyme, STS
ST5 5HG, United Kingdom

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM

Menu

1 menu · 204 items

Explore offerings from Subway on Keele Services, 3 Mile Lane, Keele in Newcastle-Under-Lyme, with popular cookies, treats, breakfast, and dispensed drinks available at this location.

Subway 63583-0 Menu en-GB

204 items

Reviews

2.9
121 reviews
5 stars
36
4 stars
15
3 stars
16
2 stars
11
1 star
43
  • MW
    Mollie Walker
    3 days ago
    1.0
    30 minute wait and rude staff
  • AA
    andra
    Sep 20, 2026
    1.0
    horrible slow service, when i complained the lady at the counter just said sorry and stared at me without offering anything or a refund? the sandwich was unbeatable we had to throw it in the bin as it was sloppily and lazily made.
  • EG
    Eleanor Grover-Marshall
    Sep 19, 2026
    1.0
    If I could give a 0 I would. Waiting 45 minutes for a 6inch because the guy was on his own. Around 10 people waiting and all kicking off. I don’t blame this guy he was doing his best but awful planning from management. If you’re not going to give good service then simple close or get someone else in. People remember bad experience and now will not stop here.
  • EJ
    Edward F. Jamieson
    Sep 5, 2026
    1.0
    Absurdly slow. Kiosk only means staff just stand around and talk to each other.
  • TT
    Tinashe
    Aug 31, 2026
    1.0
    Today i drove 30 minutes to collect an online order when from this location when i recieved the worst service i have ever recieved. In the 10+ years I have been going to locations around the country i have generally always had a great experience. Unfortunately today I hesitate if I will ever return as a young server by the name of 'Alfie' first dismissed that my order had been made, then sarcastically asked me if I had even ordered it to this location. Genuinely worried this was the case I asked him if this is the Keele North services site and he said "Well nothings come through, you're going to have to order it again anyway". I said "okay no problem" and left but couldn't help but feel that he may have just not wanted to fulfill my order for some reason, and called the service station directly to see if I would get a different answer. I got through to a friendly and incredibly helpful member of the Starbucks team named John by accident. After briefly explaining the situation to John, he went above and beyond and even went to Subway on my behalf (which was on the other side of the service station ~15 minute walk) and to my surprise he called me back and confirmed that he had spoken to a 'Gail' who confirmed that my order had infact gone through. I left the carpark and made the same journey back to Subway to then collect my order, however interestingly the young man i had spoken to was no longer at the counter. This whole encounter has left a terrible lasting impression on me and I hope that Subway is able to address this team members behaviour as it was completely unnecessary and caused a great deal of stress. Besides that the other members of the team I interacted with were lovely, but it is safe to say I will never return to this Subway location.

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Certified October 04, 2026Yext Knowledge Graph
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