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Papa Johns Pizza

3.5
(236 reviews)

Business Details

125 Liverpool Road, Newcastle-Under-Lyme, STS
ST5 9ER, United Kingdom
+44 1782 799900
https://www.papajohns.co.uk/stores/newcastle-under-lyme

About

Pizza RestaurantRestaurant Delivery ServicePapa John's

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Papa Johns Pizza
125 Liverpool Road, Newcastle-Under-Lyme, STS
ST5 9ER, United Kingdom

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 11:00 PM

Reviews

3.5
236 reviews
5 stars
110
4 stars
29
3 stars
23
2 stars
7
1 star
67
  • DD
    Darran Davies
    May 10, 2026
    1.0
    Pappa johns has not been great in a long time i had one the otherday it was okay ive had one just i dont know what the cheese is theyre using now but it wasn't proper cheese in which I had on the one the other day absolutely vile
  • JM
    Jennie Mills
    Mar 12, 2026
    3.0
    Testy foods, but not worth for the prices 💔
  • AO
    Aj Oldbury
    Jan 19, 2026
    3.0
    Ordered hot pepper pasion got home after collecting and it was a different pizza i checked the box to make sure i ordered it right and was clearly their mistake not happy we didnt get what we ordered
  • PG
    Philip Griffiths
    Jan 17, 2026
    1.0
    Tried to place an order staff very rude and put phone down refused to answer phone and Was very abrupt shocking customer service and very rude
  • MD
    Mil Dow
    Jan 5, 2026
    1.0
    Ridiculous service. Ordered nearly 50 pounds worth of food for DELIVERY on Uber - but the store uses their own driver. Said it was being made and then delivering - 55 minutes later they rang to say they have no driver and it can’t be delivered so I need to pick it up??? I can’t drive hence ordering delivery. I then spoke with a lady who was 1. Totally un - empathetic 2. Not understanding simple questions just saying ring back at 5 pm - it is 12pm currently 3. Wouldn’t click ‘undelivered’ from her side as apparently it is ‘not our fault’ and I should ‘come and collect it’ (I can’t drive hence ordering and paying for delivery). She refused to give me a refund and now I can’t refund on uber as it still says ‘delivering’. Very disappointing and 50 pounds down. Update - rang again to ask when the manager would be calling as ‘Yuri’ said she would get the manager to ring me. Yuri then hung up on me. How can a company hire someone that is so rude and how can they steal money from hard earned workers it is a disgrace!

Brand Certified Facts from Papa Johns Pizza

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Certified June 14, 2026Yext Knowledge Graph
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