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McDonald's

3.2
(3,037 reviews)

Business Details

+44 1782 323704
https://www.mcdonalds.co.uk

About

Fast Food RestaurantAmerican RestaurantChicken RestaurantBreakfast RestaurantDinerBurger JointRestaurant Delivery ServiceRestaurantMcDonald's
About McDonald's Phoenix Retail Park Longton Stoke. Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Phoenix Retail Park Longton Stoke and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more! Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app. Next time you’re looking for a treat, head to McDonald's Phoenix Retail Park Longton Stoke . We look forward to serving you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
Phoenix Retail Park, Longton Stoke, STS
ST3 2JB, United Kingdom

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

4 menus · 344 items

Explore offerings from McDonald's on Phoenix Retail Park in Longton Stoke, with popular whats new, burgers, mcnuggets and selects, and wraps and salads available at this location.

Menu

267 items

McCafé®

9 items

McDonald's Lunch & Dinner

53 items

McDonald's Breakfast Menu

15 items

Reviews

3.2
3,037 reviews
5 stars
917
4 stars
587
3 stars
490
2 stars
266
1 star
777
  • WW
    West
    1 day ago
    1.0
    Since you won’t answer the phone to discuss, I’ll leave a review and contact head office and other relevant associations such as The FSA instead, and make them aware that this particular branch needs shutting down, or at least an intervention of some sort. Please, explain to me when making my order very clear that I can not consume ‘sugar free’ drinks due to an ALERGY to the sweeteners Aspartame and Sucralose used in all your ‘sugar free’ range, and that I can ONLY consume Coke Original to which you said was fine and that I’d receive. Please remember this isn’t a CHOICE it is an ALERGY. Unbelievably, you gave me a sugar free Coke, despite making it clear and made me pretty ill as a result. Against my better judgement (Decided to avoid a drink this time round), I called in again tonight to be left waiting 5 mins minimum at the drive thru. I almost thought you were closed. Spoke at the tannoy to see if anyone was there, to which a male very rudely replied with ‘give me a minute pal’. 8 minutes later, and three other customers served was still waiting until I drove off. How many minutes do you want? What I also noticed whilst waiting is just how disgustingly dirty the whole place is, inside and out. In fairness, you did me a favour the second time round by not serving me. The staff look like they could be a scene in the walking dead, with miserableness to match almost to the point they look like they are being held hostage there, not one person looks like they take care in their work nor appearance. Do better, for the sake of everyone’s health and wellbeing. You should be embarrassed and ashamed. Contact with head office and other organisations mentioned will be made. Don’t forget, you had chance to correct this but chose not to.
  • CR
    Christine Ridge
    Sep 29, 2026
    1.0
    Stood waiting for nearly 45 minutes for my order, requested no pickle on one of the burgers and got a handful. Food was aired, not hot. Atrocious
  • DS
    Debbie Smith
    Sep 25, 2026
    1.0
    Quality of the food was absolute garbage. Total waste of money. It was cold, dry and tasted like it was cooked a week ago. Disgusting for the price. Never again
  • JB
    James Brindley
    Sep 21, 2026
    1.0
    Avoid at all costs, 7pm on a weekday, about 5 people in, this is a stretch for the rude and clueless staff, everyone waiting for food. Then ordered 2x smarties McFlurrys as a table service as they don’t bother shouting orders, but to meet the kpi, say it’s ready to collect, and 15 mins later ask and there just sat on the side, more interested in cleaning the kitchen than dealing with the paying customer, AVOID AVOID AVOID.
  • MN
    Monika Nesvarbux
    Sep 18, 2026
    1.0
    We just ordered one coffee and it took them 30min ? There is no staff at the front, everyone chatting and laughing at the kitchen, coffee arrived cold, very poor customer care, all girls walking so slow like they don't want to be there, no smile. Just judging looks, very bad

Frequently Asked Questions About McDonald's

What time is Breakfast served?

Our breakfast menu is served until 11.00am. In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.

What time is Lunch and Dinner served?

McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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