Question 1

Where can I use my Central Co-op membership card?

Accepted Answer

You can use your Central Co-op card in any of our family of Central Co-op businesses and the easiest way to do this is to check our store locator to find our Central Co-op businesses.

Question 2

How do I know what type of Co-op Membership card I have?

Accepted Answer

There are many Co-operatives within the UK and each one operates independently of one another. We all share Co-operative values and the ‘Co-op’ branded products available in our stores, but we are separate businesses.
If you are a Central Co-op Member, you’ll see the name ‘Central England Co-operative’ printed on the front of your Membership card, beneath your name.

Question 3

How do I know if my nearest store is a Central Co-op store?

Accepted Answer

To find your nearest Central Co-op store, if you use our store finder, we’ll only present you with Central Co-op stores in the search results, so if you see a store listed, you can be sure it’s a Central Co-op store you’ll be visiting.

Question 4

What is Share of the Profits?

Accepted Answer

If you’re a Central Co-op Member, you’ll already have a £1 share in the business or you may be earning points which will be converted into your £1 share. Once you own the £1 share, you are a full Member and this means you can have a say in how we’re run and you are eligible to earn a Share of our Profits.
A Share of the Profits is paid out twice a year to Members, usually in June and December, where points earned in that distribution period are converted into dividend.
Any points earned after the first 100 will be converted into pounds when we announce our Share of the Profits.
You’ll receive a Share of the Profits statement twice a year, where you’ll see a summary of what you’ve spent, over a period of time, converted into a balance onto your card. This is sometimes called an e-dividend.
You can spend your e-dividend in any of our family of businesses.

Question 5

What is a distribution period for Share of the Profits?

Accepted Answer

A distribution period is a window of time/fixed amount of time in which to earn points when shopping with us and then be rewarded for those points. The June Share of the profits is for points earned from Aug to Jan (Paid out in June) and the Nov Share of the profits is for points earned from Jan to Aug (Paid out in Nov)

Question 6

How do I get my Share of the Profits?

Accepted Answer

If you are not yet a full Member and are earning points towards becoming a full Member, your first 100 points earned will buy your £1 share.
Only points earned once you own your £1 share will be paid out in dividend in multiples of £1.  Any dividend lower than £1 will not be paid out immediately but instead carried forward to the next distribution period.

Question 7

What happens to my points balance?

Accepted Answer

When we are preparing for the pay out, we record your points earned, and your points balance is then reset, ready to earn towards the next pay out.

Question 8

Where can I spend my Share of the Profits e-dividend?

Accepted Answer

Your dividend will be automatically loaded on your Central Co-op Membership card twice a year and can only be spent in Central Co-op businesses. You can redeem your dividend as full or part payment towards your shop and you can also do this at self-check outs. Simply scan your Membership card.

Question 9

How many points have I earned on my Central Co-op Membership card?

Accepted Answer

One of our great Member benefits is being able to earn points by making a purchase in any of our Central Co-op family of businesses.

Question 10

I’ve shopped in another Co-operative, but don’t think I’ve earned any points. How can I check?

Accepted Answer

Any points that you’ve earned in other Co-op stores will appear in your Share of the Profits statement. If this is missing from your statement, you can contact our membership team on 0800 050 1601. Please note, these points can take up to 12 months to appear.

Question 11

I forgot to scan my card when I last shopped. Can I still earn points?

Accepted Answer

Don’t worry – You can still claim your points within three months from the date of purchase. These points cannot be added online. 
Take your receipt and show your Membership card at your local Central Co-op store and they will be able to add the points on for you. Alternatively, email it to members@centralengland.coop with your Membership number. Only qualifying products will earn points.

Question 12

How long does it take for my temporary card points to show on my account?

Accepted Answer

If you have recently joined Central Co-op Membership and you added your temporary card details, it can take up to 8 weeks for the points you had earned on your temporary card to transfer to your new Membership account.

Question 13

Can I order a new key fob?

Accepted Answer

Key fobs can only be supplied with new cards so if we issue a new key fob, it will mean issuing a new card. If we issue a new card, this would cancel your existing card. With the launch of our new app, now available to download, you get a digital Membership card or if you choose, you can add this to your apple or google wallet so you will always have your Membership card close by.

Question 14

Can I have Co-op Membership cards for more than one Co-operative society?

Accepted Answer

It is beneficial for customers to have a Membership card for which ever Co-op you shop at, especially the Co-op you use most frequently. You can have a card for multiple Co-operatives if you choose to. The points you earn on your Central Co-op Membership card are converted to a dividend when we share our profits twice each year, but this dividend can only be used in Central Co-op businesses only.
They cannot be used in Midcounties Co-op, The Co-operative Group or any other Co-operative that is not Central Co-op. You cannot transfer points between different Co-operative Membership societies. Each Co-op operates independently.

Question 15

Where can I use my Central Co-op membership card?

Accepted Answer

You can use your Central Co-op card in any of our family of Central Co-op businesses. Use our store locator to find nearby Central Co-op stores.

Question 16

How can I tell if my membership card is from Central Co-op?

Accepted Answer

If you are a Central Co-op Member, your card will have 'Central England Co-operative' printed on the front beneath your name.

Question 17

What are the opening hours for Central Co-op Food on Curborough Road?

Accepted Answer

The store is open daily from 7:00 AM to 10:00 PM.

Question 18

What payment options does Central Co-op Food accept?

Accepted Answer

Payments can be made via American Express, Android Pay, Apple Pay, Cash, Maestro, Mastercard, and Visa.

Question 19

What services are available at Central Co-op Food on Curborough Road?

Accepted Answer

Services include an ATM, Defibrillator, Coffee Vending Machine, and Money Ordering Service.

Question 20

How can I order groceries online from Central Co-op?

Accepted Answer

You can order groceries online through their healthy living order page at https://www.centralcoop.co.uk/food/healthy-living/order-groceries-online.

Question 21

What nearby convenience stores can I visit around Curborough Road besides Central Co-op?

Accepted Answer

Nearby convenience stores include The Co-operative Food, Nisa Local, and SPAR, providing additional options for your shopping needs.

Question 22

Are there nearby services I can use after shopping at Central Co-op Food?

Accepted Answer

Yes, nearby services include Heather's Mobile Hairdressing salon, Jhoots Pharmacy for prescriptions, and Lichfield Valeting Service for car care.

Question 23

What educational facilities are located near Central Co-op on Curborough Road?

Accepted Answer

Nearby schools include St Peter's & St Paul's RC Primary School, St Peter's and Paul’s Primary School, and Willows Primary Academy for local education options.

Question 24

Can I use my Share of the Profits e-dividend at Central Co-op Food?

Accepted Answer

Yes, your Share of the Profits e-dividend is automatically loaded twice a year on your membership card and can be used as full or part payment at Central Co-op businesses.

Central Co-op Food - Curborough Road, Lichfield

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Frequently Asked Questions About Central Co-op Food - Curborough Road, Lichfield

Where can I use my Central Co-op membership card?

How do I know what type of Co-op Membership card I have?

How do I know if my nearest store is a Central Co-op store?

What is Share of the Profits?

What is a distribution period for Share of the Profits?

How do I get my Share of the Profits?

What happens to my points balance?

Where can I spend my Share of the Profits e-dividend?

How many points have I earned on my Central Co-op Membership card?

I’ve shopped in another Co-operative, but don’t think I’ve earned any points. How can I check?

I forgot to scan my card when I last shopped. Can I still earn points?

How long does it take for my temporary card points to show on my account?

Can I order a new key fob?

Can I have Co-op Membership cards for more than one Co-operative society?

Where can I use my Central Co-op membership card?

How can I tell if my membership card is from Central Co-op?

What are the opening hours for Central Co-op Food on Curborough Road?

What payment options does Central Co-op Food accept?

What services are available at Central Co-op Food on Curborough Road?

How can I order groceries online from Central Co-op?

What nearby convenience stores can I visit around Curborough Road besides Central Co-op?

Are there nearby services I can use after shopping at Central Co-op Food?

What educational facilities are located near Central Co-op on Curborough Road?

Can I use my Share of the Profits e-dividend at Central Co-op Food?

Brand Certified Facts from Central Co-op Food - Curborough Road, Lichfield