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About McDonald's Norton Retail Park Stoke On Trent.
Since 1974, McDonald's has been dedicated to serving quality food and quick service, at an affordable price for our customers. Visit McDonald's Norton Retail Park Stoke On Trent and choose from a menu of favourites, including McCafé® coffee, tasty breakfasts, delicious burgers like our Quarter Pounder®* with Cheese, McPlant, and more!
Before you head out, check out the latest offers and order your food ahead on MyMcDonald’s app.
Next time you’re looking for a treat, head to McDonald's Norton Retail Park Stoke On Trent . We look forward to serving you!
Explore offerings from McDonald's on Norton Retail Park in Stoke On Trent, with popular mccafé®, burgers, chicken mcnuggets® & selects®, and fries & sides available at this location.
McCafé®
9 items
McCafé®
McCafé® - the great taste of McDonald’s coffee. Served all day.
A double shot of Arabica bean espresso with steamed organic semi-skimmed milk, creating the perfect frothy texture. Totally delicious and topped with a chocolatey dusting.
Take a double shot of our Arabica bean espresso and blend it with organic semi-skimmed milk and hot water. What do you get? A delicious coffee, every time.
A vegan burger made with a juicy plant-based patty co-developed with Beyond Meat® featuring vegan sandwich sauce, ketchup, mustard, onion, pickles, lettuce, tomato, and a vegan alternative to cheese in a sesame seed bun. Vegan certified.
We’re taking this classic and doubling it. Two irresistible 100% beef patties. Two slices of cheese. Topped with fresh onions, pickles and the delicious combination of ketchup and mustard
A quarter-pound patty of 100% beef, with two slices of cheese, onions, pickles, mustard and a dollop of tomato ketchup in a sesame seed bun. Irresistible.
Love our Cheeseburger? Double it! Think two 100% beef patties with cheese, onions, pickles, mustard and a dollop of tomato ketchup, all in a perfectly soft bun.
Sometimes you just want to reach for a classic. A classic 100% beef patty, and cheese; with onions, pickles, mustard and a dollop of tomato ketchup, in a soft bun. Delicious.
100% chicken breast meat in a deliciously crispy coating. Served with your choice of four dips, they're perfect for sharing.
Nutrition and allergen information do not include dips.
McDonald’s 9 piece Chicken McNuggets® are made with 100% chicken breast meat in a deliciously crispy coating, just waiting to be dipped. A firm favourite with everyone.
Nutrition and allergen information do not include dips.
McDonald’s 6 piece Chicken McNuggets® are made with 100% chicken breast meat in a deliciously crispy coating, just waiting to be dipped. A firm favourite with everyone.
Nutrition and allergen information do not include dips. The 9 piece Chicken McNuggets® are also available for when just 6 isn’t enough!
Tasty Veggie Dippers with spicy relish, crisp lettuce and tomato, all wrapped up in a soft, toasted tortilla wrap, and vegan certified by the Vegetarian Society.
Try crispy chicken breast with a sweet chilli sauce, cool mayo, lettuce and cucumber in a soft, toasted tortilla wrap. Wrap of the Day every Monday, Wednesday, Friday and Sunday!
Make it a meal to remember with crispy chicken breast strips, plus bacon with smoky BBQ sauce, cool mayo, tomato and lettuce in a soft, toasted tortilla wrap. Wrap of the Day every Tuesday, Thursday and Saturday!
A hint of delicious coffee is blended with ice, then topped with cream and our smooth caramel sauce.
*To find out if our Caramel Iced Frappé’ is available at your local restaurant, check the My McDonald’s app.
Tangy frozen lemonade with a deliciously sweet strawberry flavoured swirl.
*To find out if our Frozen Strawberry Lemonade is available at your local restaurant, check the My McDonald’s app.
Perfectly refreshing mineral water from the heart of the Peak District. Great with your meal or on its own.
Buxton® Mineral Water is not available in Northern Ireland Restaurants. Deep RiverRock™ Spring Water is available within these Restaurants
A kids-size bottle of mineral water from the heart of the Peak District. Great on its own, or as part of a Happy Meal®.
Buxton® Mineral Water is not available in Northern Ireland Restaurants. Deep RiverRock™ Spring Water is available within these Restaurants
Desserts
Milkshakes & Cold Drink options at McDonald’s. Served all day
Two pork sausage patties seasoned with herbs, a free-range egg and a slice of cheese, in one of our toasted English muffins, that's what great breakfasts are made of.
Any day that begins with three pancakes drizzled in golden, delicious syrup is gearing up to be a pretty good one.
Nutrition and allergen information do not include condiments.
Three golden pancakes served with a lightly seasoned pork sausage patty, and rich syrup. Well, they do say breakfast is the most important meal of the day.
Nutrition and allergen information do not include condiments.
A delicious hash brown is great on its own or as a side at breakfast time. Crispy on the outside and served until 11am, they're what mornings were made for.
Porridge made with organic British semi-skimmed milk and wholegrain jumbo oats. Not available in Northern Ireland.
Reviews
3.3
1,774 reviews
5 stars
616
4 stars
357
3 stars
239
2 stars
119
1 star
443
JB
James Boardman
6 days ago
1.0
DO NOT USE EVER !
WORST MCdonalds in U.K.
Ordered and waited 20minutes , 14 Cars were served and 6 people at counter after my order was due !
No Number or Receit available from Stupid Touch screen Rubbish .
I Had to then obviously Ask , and they then Stated they had LOST THE ORDER on the Whole system. I was then asked what my order number was . I gave the Order number that she required . She then stated ' We do not Know ! ' after literally just telling her the Order Number.
So after telling the Woman at the counter 3 times the same information that was requested . The Assistant Manager then Intrupted asking the same Question again , without conferring with his staff first about the entire situation !
He then tried to blame the lost order & situation on the Poor young woman , due to it being extremely busy and his pained stressed face.
To which i gave the same order number again ! We then went the the same stupidity again ! About the order and when , and how , and which touch order machine that is not labeled with a Device Number , so bot being able to tell him which Device Number i used !
When asking for a Refund , he kept repeativly pushing me for the order instead .
Then after 20 minutes he asked me for my order number and found it on the system after a while and went and got it apart the drink . Then repeativly asked what drink it was ! Then i repeated for the 4th time about a refund to which he then said my order was now done . 28+ minutes later i recieved my multiple times asked for refund !
By a different payment method i had used !
DG
Derik Griffiths
Aug 17, 2026
5.0
Music? Fire
Food? Fresh and bussin
Service? The machines were working
(The workers were chill too)
Unironically the best McDonald's food ive ever had. Fries and burger were fresh and prepped quick.
LL
Lottie
Aug 5, 2026
1.0
Made two orders through the mcdelivery, was really craving melon chunks and neither time did they arrive. I tried to sort it through the app but was directed to a useless ai that was no help at all even when I sent a picture of my receipt, then tried to phone the establishment twice and neither time did they answer so now I've wasted my money on something I didn't even get and worse the restaurant was no help at all. Fuming.
AL
A L
Aug 3, 2026
1.0
Very obvious the managers don’t care about their shifts.
Absolute mess of a place, bins full, food on tables and floor, and no customers in store or drive through. Fryers were beeping constantly with no one bothering to check them. Blonde in a white shirt stood on her phone behind the counter without a hairnet leaning on the wall.
Only person doing something was the woman in drive through window running back and forth to fryers, drinks and window.
McDonald’s is what it is, fast and cheap but you expect it to be clean when it’s quiet- it just shows a lack of care and it’s a disgusting attitude to have in food.
Ate inside at 15:30-15:45 on 3rd August.
SW
simon whitfield
Jul 23, 2026
1.0
I have given McDonald's Norton far too many chances.Around two years ago, we had four delivery orders from this branch, and every single one arrived with items missing. After that, I said I would never order from them again.Unfortunately, today I broke that promise. I placed an order worth £35, hoping that after two years they would have sorted out their ongoing issues. Instead, yet again, an item was missing from the order, this time a 9 Chicken Nugget Meal worth £9.19.As the restaurant is not far away and we had a house full of children, my sister-in-law went to collect the missing meal. Rather than simply providing the item that had already been paid for, she was told she would need to pay for it again. We were then directed to Uber to request a refund.After contacting Uber through their web chat, I explained that the £9.19 meal was missing. Uber offered me just £5.75. When I pointed out that this was not the full value of the missing item, I was told that was all McDonald's was willing to offer before the chat was abruptly ended.I reopened the chat and received exactly the same response.So, in summary, McDonald's can take your money, fail to provide the food you've paid for, and then refuse to refund the full value of the missing item.I am now £9.19 out of pocket for the missing meal, plus £7.48 for the replacement meal my sister-in-law had to buy for the child whose food was missing. That's a total loss of £16.67, yet the compensation offered was only £5.75.My advice is simple: avoid delivery orders from the Norton branch. After multiple failures over a period of years, they still seem unable to get a single order completely right.As someone who has worked in hospitality for 37 years, I have never experienced customer service as poor as I received from Uber in resolving this issue.If zero stars were an option, that is what I would give.The only positive part of the experience was the delivery driver.
Our breakfast menu is served until 11.00am.
In 24-hour McDonald's restaurants breakfast starts at 5am. Where a restaurant is not open 24-hour breakfast is served from opening until 11am.
What time is Lunch and Dinner served?
McDonald’s Lunch and Dinner menu is served from 11am until the restaurant closes. In 24-hours restaurants between 5am and 11am breakfast is served.
What is McDelivery®?
Need a night off cooking? Your favourites, delivered.
You can now order McDelivery® through the McDonald's app!
Order through the My McDonald’s app, Uber Eats or Just Eat and we’ll bring it to you.
What is MyMcDonald’s app?
This is your McDonald’s favourites, ordered your way.
You can order on McDonald's app for;
McDelivery® - Your favourites, delivered.
Order Ahead - Want to make your breakfast AND your 9am? Why not order ahead with the McDonald’s app?
Click & Serve - How about getting your McDonald’s favourites without even having to leave your car?
Table Service - How about a little bit of ‘me time’ with Table Service? Place your order through the app and let us come to you.
Drive-thru - Fancy a cheeky late-night win? Order before you set off and just share your generated code at the Drive-thru – simple!
What is MyMcDonald’s Rewards?
We are excited to be trialling our new Rewards program MyMcDonald’s Rewards in a number of selected restaurants. You can now earn points with every order and redeem them for rewards! Download the MyMcDonald’s app to get started.
Where can I find McDonald's Deals and Offers?
We love looking for ways to treat you, from student offers, to redeemable rewards in the My McDonald’s app.
Make it a McDonald’s Monday!
Give yourself a little lift each Monday with our weekly offer. T&Cs apply. This offer is only available for mobile orders. Pick-up via Drive-Thru, Click & Serve or Table Service… or get it delivered straight to your door!
How can I find out about working at McDonald’s?
At McDonald’s, we’re proud to employ great people who are passionate about their jobs. But they’re all different. Some want to improve their prospects. Others want a job that fits round their family life. And some just want to earn a bit of extra cash working with good, friendly people at a place where they can grow. Everyone who works here wants and needs different things. And no matter who you are, what you need and where you’re going, McDonald’s can be a part of it.
Find out more by visiting our website
Halal food at McDonald’s?
We’re always looking at ways to improve our product offering for customers, but at this time McDonald’s does not serve Halal Food.
What are the opening hours of McDonald's at Norton Retail Park Stoke On Trent?
McDonald's at Norton Retail Park is open daily from 6:00 AM to 11:59 PM except Friday and Saturday when it's open 24 hours.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
Can I order McDonald's food ahead of time?
Yes, you can order ahead using the MyMcDonald’s app for pickup or delivery.
Does this McDonald’s offer McDelivery?
Yes, McDelivery is available through the McDonald’s app, Uber Eats, and Just Eat.
What payment options are accepted at McDonald’s Norton Retail Park?
You can pay with American Express, Android Pay, Apple Pay, cash, Diners Club, Maestro, Mastercard, and Visa.
Are there any rewards programs available at this McDonald’s?
Yes, you can earn and redeem points with MyMcDonald’s Rewards by using the app at selected restaurants.
Does McDonald’s at Norton Retail Park offer drive-thru service?
Yes, this location has a drive-thru service.
Is McDonald's at Norton Retail Park wheelchair accessible?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms.
What nearby places can I visit before or after McDonald's that may be of interest?
Nearby places of interest include ALDI supermarket for shopping, Yahya’s Indian Grill if you want to explore other dining options, and Horn and Trumpet pub for drinks and socializing.
How can I get to McDonald’s Norton Retail Park using local transport or nearby services?
For convenient travel, you can use nearby automotive services like Butlers Vehicle Solutions Ltd. for car sharing and transport, or taxi services like ATS Luxury Transport & Chauffeur Services.
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