Brand Certified
Five Guys Burgers and Fries Stoke-on-Trent
4.2(158 reviews)
Certified by Five Guys Burgers and Fries Stoke-on-Trent • May 24, 2026
Business Details
Unit 5c, Festival Retail Park, Stoke-on-Trent, Staffordshire
ST1 5SJ, United Kingdom
Certified by Five Guys Burgers and Fries Stoke-on-Trent • May 24, 2026
+44 1782 449953
Certified by Five Guys Burgers and Fries Stoke-on-Trent • May 24, 2026
https://restaurants.fiveguys.co.uk/west-midlands/unit-5c-festival-retail-park
Certified by Five Guys Burgers and Fries Stoke-on-Trent • May 24, 2026
About
Certified by Five Guys Burgers and Fries Stoke-on-Trent • May 24, 2026
Burger JointFast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantTake Out RestaurantFive Guys
Five Guys Stoke-on-Trent serves burgers and fries how they are meant to be. High-quality Scottish beef, hand cut fries and as many fresh toppings as you wish in any combination you'd like. You can also create your own flavoured shakes with a range of different mix-ins.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Five Guys Burgers and Fries Stoke-on-Trent • May 24, 2026
Five Guys Burgers and Fries Stoke-on-Trent
Unit 5c, Festival Retail Park, Stoke-on-Trent, Staffordshire
ST1 5SJ, United Kingdom
Hours
Certified by Five Guys Burgers and Fries Stoke-on-Trent • May 24, 2026
Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 11:00 PM
Reviews
4.2
158 reviews
5 stars
108
4 stars
15
3 stars
6
2 stars
10
1 star
19
- VMV Mtoday2.0Food was average. Long delays for sandwich to be served. Also we ordered 3 cheese grilled sandwich all of which had both sides burnt as seen in photo. Fries had too much salt. Hamburger and milkshakes were good. With bluelight card we got 10% discount on food.
- KMKathleen Myatttoday5.0We were made to feel very welcome. And as this was our very first visit here the lady who served us named Holly was more than helpful! THANK YOU!! We will most definitely be coming back just for the service alone. The food was also absolutely delicious…
- BBBumblebee5 days ago1.0This is the bacon from my burger…….completely inedible……..who thought this was okay to give to a customer…..
- CTChinny TsoiMay 15, 20265.0First time visiting five guys The service was outstanding with Isha, very helpful and a positive vibe Will come back for the food and the 10/10 service ❤️
- HHham_witch_reviewsApr 23, 20264.0The food was so so good! It's hard to find good beef halal burgers but 5 Guys have such a juicy, such a good burger it's really really good and I haven't tasted one like it. Also the free toppings are nice but is expected with the price. The price is the real issue, it's £10 for just the burger, no chips, no drink. Just the basic Hamburger, and £2 more for a cheese burger which I think is dreadful. The atmosphere is pretty normal there's nothing wrong but it's quite annoying you need to code in to use the bathroom especially for socially awkward people but I do say 5 guys is a must go atleast once to just try it. But definitely too expensive to be a regular. I only had the hamburger so I can't comment on anything else.
Frequently Asked Questions About Five Guys Burgers and Fries Stoke-on-Trent
Where is Five Guys Stoke-on-Trent located?
Five Guys Stoke-on-Trent is located at Unit 5c, Festival Retail Park Ridgehouse Drive Stoke-on-Trent ST1 5SJ.
When does Five Guys Stoke-on-Trent open?
Five Guys Stoke-on-Trent opening hours can be found on our website at https://restaurants.fiveguys.co.uk/west-midlands/unit-5c-festival-retail-park.
Does Five Guys Stoke-on-Trent have vegetarian options?
Yes! We offer a Veggie Sandwich and a Grilled Cheese Sandwich. Both are made using our signature burger buns and a choice of complimentary toppings.
Is Five Guys Stoke-on-Trent Halal or Kosher?
Five Guys Stoke-on-Trent does not serve Halal or Kosher meat.
Does Five Guys Stoke-on-Trent use peanut oil?
Yes, we use refined peanut oil to cook our Boardwalk style fries. Peanut oil is not used to cook our burgers, hot dogs, or sandwiches.
Does Five Guys Stoke-on-Trent offer delivery?
Yes, Five Guys Stoke-on-Trent is available for delivery on Uber Eats, Just Eat and Deliveroo. Visit the restaurant page on https://restaurants.fiveguys.co.uk/west-midlands/unit-5c-festival-retail-park to choose the delivery partner and begin your order. You can also order straight from the delivery partner's app.
Is Five Guys Stoke-on-Trent gluten free?
Five Guys beef patties, fries and Freestyle drinks are gluten free. The burger and hot dog buns contain gluten, so we offer these items in a bunless option of either a Lettuce Wrap or a No Bun Bowl, with any of our 15 free toppings.
Does Five Guys Stoke-on-Trent have a Click & Collect service?
Yes! You can order ahead and skip the queue at Five Guys Stoke-on-Trent. Visit our website or download our App to place your order.
Does Five Guys Stoke-on-Trent have free peanuts?
Yes, Five Guys Stoke-on-Trent offers complimentary peanuts whilst you wait for your order in-store. We ask customers to not take peanuts outside of the store to avoid the risk of someone unknowingly coming into contact with peanuts.
Where can I contact Five Guys Stoke-on-Trent?
Customers can get in touch with our Customer Service Team at the Support Office athttps://www.fiveguys.co.uk/support-hub/contact-us/ under 'Customer Feedback'
How does Five Guys cook their fries?
Five Guys makes 'Boardwalk style' fries cooked in peanut oil. You can see the process done by a crew member here: https://www.tiktok.com/@fiveguysuk/video/7087556968012991749?is_from_webapp=1&sender_device=pc&web_id=7065273076384024069
How can I get a gluten free burger at Five Guys?
You can ask for a bun-less burger at Five Guys, and the bun will be replaced by either a Lettuce Wrap or a No Bun Bowl. Here's an example of how we cook them: https://www.tiktok.com/@fiveguysuk/video/7147737699280112901?is_from_webapp=1&sender_device=pc&web_id=7065273076384024069
How does Five Guys cook their bacon?
Five Guys makes crispy bacon, cooked fresh every morning. This is how we do it: https://www.tiktok.com/@fiveguysuk/video/7128438708063210758?is_from_webapp=1&sender_device=pc&web_id=7065273076384024069
Can I buy a gift card at Five Guys Stoke-on-Trent?
Yes, Five Guys Stoke-on-Trent sells physical gift cards in-store. We also sell digital gift cards online at https://fiveguys.co.uk/gift-cards/ that are sent via email. Gift cards can be reedemed at Five Guys locations across England, Scotland and Wales.
What gift cards are accepted at Five Guys?
Five Guys has branded physical and digital gift cards available for purchase.
Physical gift cards can be purchased at any Five Guys store across England, Scotland and Wales or at selected ASDA, Sainbury's and WHSmiths locations.
eGift Cards can be purchased on the Five Guys website: https://fiveguys.co.uk/gift-cards/
We also accept One4All and Restaurant Choice gift cards at our stores in England, Scotland and Wales.
What products are cooked with nut ingredients at Five Guys Stoke-on-Trent?
Five Guys fries are exclusively cooked in refined peanut oil. We also have a Peanut Butter milkshake mix-in. In addition, there are free-standing shelled peanuts in the dining area at selected stores.
Are there new milkshakes at Five Guys Stoke-on-Trent?
Yes, there is! Indulge in our new luxuriously sweet limited-edition Cinnamon Bun milkshake at Five Guys stores in England, Scotland and Wales.
Does Five Guys sell clothes and merch?
Yes! Five Guys UK has exclusive branded collections available at https://merch.fiveguys.co.uk - browse for your favourite items and rock the range on your next Five Guys visit!
When will Five Guys Stoke-on-Trent open?
There is no confirmed opening date yet. Please follow Five Guys UK on social media for the latest updates.
Where is Five Guys Stoke-on-Trent located?
Five Guys will be located at Unit 5c, Festival Retail Park, Ridgehouse Drive, Hanley, Stoke-on-Trent, Staffordshire, ST1 5SJ, UK.
What types of food does Five Guys Stoke-on-Trent offer?
They serve high-quality Scottish beef burgers, hand-cut fries, customizable milkshakes, hot dogs, grilled cheese sandwiches, and veggie sandwiches.
What payment options are accepted at Five Guys Stoke-on-Trent?
They accept American Express, Android Pay, Apple Pay, Cash, Mastercard, and Visa.
Can I order Five Guys Stoke-on-Trent food for delivery?
Yes, Five Guys partners with Deliveroo for delivery services in the area.
Are there mobile apps to order from Five Guys Stoke-on-Trent?
Yes, you can order using the Five Guys app available on Android and iOS platforms.
Which nearby restaurants can I visit along with Five Guys at Festival Retail Park?
Nearby restaurants include Frankie and Benny's, Pizza Hut, and McDonald's. You could enjoy different dining experiences before or after your visit to Five Guys.
What shopping options are available near Five Guys Stoke-on-Trent?
Festival Retail Park offers a variety of shopping including stores like Next, Boots, Currys, B&Q, and fashion outlets like New Look and Burton Menswear.
Is there convenient parking and facilities around Five Guys at Festival Retail Park?
Yes, Festival Retail Park provides ample parking and is home to many retail and service outlets, making it convenient for visitors to Five Guys and other shops.
Where can I find other fast food options near Five Guys Stoke-on-Trent?
Besides Five Guys, you can find other fast food such as McDonald's and Pizza Hut nearby in Festival Retail Park area.
Brand Certified Facts from Five Guys Burgers and Fries Stoke-on-Trent
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Certified May 24, 2026Yext Knowledge Graph
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